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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Handshake is a pioneering peer-to-peer naming protocol that operates in a decentralized and permissionless manner, empowering each participant to validate and oversee the root DNS naming zone, thereby presenting an alternative to traditional certificate authorities and naming frameworks. In the current landscape, internet names such as top-level domains and social media handles depend heavily on centralized entities that exercise complete control over a system trusted to be reliable, which inherently poses risks of hacking, censorship, and corruption. By introducing innovative methods, Handshake strives to enhance the internet's security, resilience, and societal value through a network validated by its users, representing a significant shift from centralization to a more distributed structure. This initiative not only addresses the shortcomings of the centralized internet services that have dominated since the 1990s but also seeks to revive the original vision of a decentralized internet, where control is distributed among its users rather than concentrated in the hands of a few. Ultimately, Handshake serves as a vital experiment in shaping the future of internet governance and user autonomy.

Description

As you embark on a mission to enhance collaboration between customer support and product management, consider reaching out to your teammate, the Administrator, who possesses valuable insights and experience with your Help Desk system as well as Team Foundation Server or Team Services Online. Gather the essential information needed to establish a connection between your Help Desk and Product Management systems, aiming to create an integrated workspace where Development and Support collaborate seamlessly as a unified entity. Immerse yourself in analyzing your team's performance by examining ticketing data and its correlation with the development activities occurring within other teams. Additionally, ensure that your senior staff members from both departments are kept in the loop about any emerging requests, concerns, or bugs that are related to ongoing projects or anticipated tasks. This proactive communication will foster a more responsive and agile work environment. Ultimately, strengthening these connections will pave the way for more efficient problem-solving and innovation.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Freshdesk No 
Groove No 
HappyFox No 
Kayako No 
Microsoft Teams No 
QuickBooks Online Yes 
Salesforce No 
ShipMonk Yes 
Stackreaction Yes 
Telegram Yes 
Zendesk No 

Integrations

Freshdesk Yes 
Groove Yes 
HappyFox Yes 
Kayako Yes 
Microsoft Teams Yes 
QuickBooks Online No 
Salesforce Yes 
ShipMonk No 
Stackreaction No 
Telegram No 
Zendesk Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$8.00 per user per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Handshake

Website

handshake.org

Vendor Details

Company Name

Bluepen Software

Founded

2016

Country

United States

Website

www.bluepensoftware.com

Product Features

Product Features

Integration

Dashboard Yes 
ETL - Extract / Transform / Load Yes 
Metadata Management Yes 
Multiple Data Sources Yes 
Web Services Yes 

Alternatives