Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Handshake is a pioneering peer-to-peer naming protocol that operates in a decentralized and permissionless manner, empowering each participant to validate and oversee the root DNS naming zone, thereby presenting an alternative to traditional certificate authorities and naming frameworks. In the current landscape, internet names such as top-level domains and social media handles depend heavily on centralized entities that exercise complete control over a system trusted to be reliable, which inherently poses risks of hacking, censorship, and corruption. By introducing innovative methods, Handshake strives to enhance the internet's security, resilience, and societal value through a network validated by its users, representing a significant shift from centralization to a more distributed structure. This initiative not only addresses the shortcomings of the centralized internet services that have dominated since the 1990s but also seeks to revive the original vision of a decentralized internet, where control is distributed among its users rather than concentrated in the hands of a few. Ultimately, Handshake serves as a vital experiment in shaping the future of internet governance and user autonomy.
Description
As you embark on a mission to enhance collaboration between customer support and product management, consider reaching out to your teammate, the Administrator, who possesses valuable insights and experience with your Help Desk system as well as Team Foundation Server or Team Services Online. Gather the essential information needed to establish a connection between your Help Desk and Product Management systems, aiming to create an integrated workspace where Development and Support collaborate seamlessly as a unified entity. Immerse yourself in analyzing your team's performance by examining ticketing data and its correlation with the development activities occurring within other teams. Additionally, ensure that your senior staff members from both departments are kept in the loop about any emerging requests, concerns, or bugs that are related to ongoing projects or anticipated tasks. This proactive communication will foster a more responsive and agile work environment. Ultimately, strengthening these connections will pave the way for more efficient problem-solving and innovation.
API Access
Has API
No
API Access
Has API
No
Integrations
Freshdesk
No
Groove
No
HappyFox
No
Kayako
No
Microsoft Teams
No
QuickBooks Online
Yes
Salesforce
No
ShipMonk
Yes
Stackreaction
Yes
Telegram
Yes
Integrations
Freshdesk
Yes
Groove
Yes
HappyFox
Yes
Kayako
Yes
Microsoft Teams
Yes
QuickBooks Online
No
Salesforce
Yes
ShipMonk
No
Stackreaction
No
Telegram
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
$8.00 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Handshake
Website
handshake.org
Vendor Details
Company Name
Bluepen Software
Founded
2016
Country
United States
Website
www.bluepensoftware.com
Product Features
Product Features
Integration
Dashboard
Yes
ETL - Extract / Transform / Load
Yes
Metadata Management
Yes
Multiple Data Sources
Yes
Web Services
Yes