Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Automated voice testing, monitoring and more. Test your AI voice agent with 1000s of simulated users within minutes. It's hard to get AI voice agents right. LLM outputs can be affected by a small change in the prompts, function calls or model providers. We are the only platform that can support you from development through to production. Hamming allows you to store, manage, update and sync your prompts with voice infra provider. This is 1000x faster than testing voice agents manually. Use our prompt playground for testing LLM outputs against a dataset of inputs. Our LLM judges quality of generated outputs. Save 80% on manual prompt engineering. Monitor your app in more than one way. We actively track, score and flag cases where you need to pay attention. Convert calls and traces to test cases, and add them to the golden dataset.
Description
Direct your teams to prioritize meaningful interactions, enhancing overall customer satisfaction. Address client concerns autonomously, minimizing the need for agent involvement. Streamline repetitive tasks for your teams, whether during or after calls. Initiate with a focused call flow that allows for seamless customer feedback collection. Offer round-the-clock support without any wait times, even in peak call periods. Automate the handling of routine inbound calls to boost operational efficiency. Resolve straightforward inquiries without needing agent assistance. Allow your team to dedicate more time to impactful interactions that elevate customer satisfaction over the phone. Revamp your contact center comprehensively to effectively compete in customer retention. Integrate human expertise with AI technology to improve service delivery to your clientele. Enhance team productivity and surpass your operational targets through AI-driven solutions. Craft unforgettable customer experiences that will leave a lasting impression and set your brand apart in the market. Ultimately, this strategic approach not only increases satisfaction but also fosters loyalty among your customer base.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
No
Claude
Yes
Gemini
Yes
Gemini 1.5 Flash
Yes
Gemini 1.5 Pro
Yes
Gemini 2.0
Yes
Gemini 2.0 Flash
Yes
Gemini Enterprise
Yes
Gemini Nano
Yes
Gemini Pro
Yes
Integrations
Amazon Web Services (AWS)
Yes
Claude
No
Gemini
No
Gemini 1.5 Flash
No
Gemini 1.5 Pro
No
Gemini 2.0
No
Gemini 2.0 Flash
No
Gemini Enterprise
No
Gemini Nano
No
Gemini Pro
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Hamming
Website
hamming.ai/
Vendor Details
Company Name
calldesk
Country
France
Website
calldesk.ai/