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Description
Experts provide a truly unlimited service desk. All-inclusive cloud platform that connects your entire organization. It is designed to streamline workflows. Transform old ways of working into modern, intuitive workflows that empower teams to provide excellent service to customers. Standardize your processes and gain valuable insights to align IT with the business needs. You can make your business more cost-effective by having unlimited assets, customers, customers, reports and mailboxes. All modules are included as standard so you can scale your business efficiently. Halo Service Desk is trusted by customers from many sectors worldwide. We have 25 years of industry experience and work with our clients to make it a success. Halo Service Desk is an all-inclusive platform that streamlines your workflows. It's easy to customize and use.
Description
True Client Pro is a platform for florists and event decorators that simplifies their operations and helps them grow their business. Our software can automate your business processes, including contact us forms, lead management and inventory management, recipe construction, contract negotiation, client portals, and much more. True Client Pro was designed to be a one-stop-shop so that owners can spend more time selling and providing top-notch customer service. True Client Pro's mission is to provide entrepreneurs and small business owners with an all-inclusive platform that simplifies their operations and helps them grow and expand their brand. Mayuri Parikh, founder, was a small business owner for 10 years. She couldn't find a CRM system that would grow with her business, be flexible with her changing ideas, and be user-friendly. True Client Pro was born.
API Access
Has API
No
API Access
Has API
No
Integrations
Act!
Yes
AnyDesk
Yes
COZYROC SSIS+ Suite
Yes
Cisco Webex
Yes
ConnectWise Automate
Yes
ConnectWise Cybersecurity Management
Yes
Digital.ai Continuum
Yes
Facebook
Yes
Jira Service Management
Yes
KashFlow
Yes
Integrations
Act!
No
AnyDesk
No
COZYROC SSIS+ Suite
No
Cisco Webex
No
ConnectWise Automate
No
ConnectWise Cybersecurity Management
No
Digital.ai Continuum
No
Facebook
No
Jira Service Management
No
KashFlow
No
Pricing Details
$55.00 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
$39 per month
Basic package brings a myriad of features. Upgrade available any time.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Halo Service Solutions
Founded
1994
Country
United Kingdom
Website
haloservicedesk.com
Vendor Details
Company Name
True Client Pro
Founded
2018
Country
United States
Website
www.trueclientpro.com
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
Yes
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Issue Tracking
Assignment Management
Yes
Dashboard
Yes
Escalation Management
Yes
Issue Auditing
Yes
Issue Scheduling
Yes
Knowledge Base
Yes
Project Management
Yes
Recurring Issues
Yes
Scheduling
Yes
Task Management
Yes
ITSM
Asset Tracking
Yes
Availability Management
Yes
Change Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Dashboard
Yes
Incident Management
Yes
Problem Management
Yes
Project Management
Yes
Release & Deployment Management
Yes
Self Service Portal
Yes
Service Desk
CMDB
Yes
Change Management
Yes
IT Asset Management
Yes
Incident Management
Yes
Knowledge Base
Yes
Mobile Access
Yes
Procurement Management
Yes
Remote Control
Yes
SLA Management
Yes
Self Service Portal
Yes
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Florist
Automated Card Printing
No
Customer Account Profiles
Yes
Delivery Tracking
Yes
Order Management
Yes
Production Tracking
Yes
Stem Counting
Yes
