Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
HRCase is a modern Employee Relations case management platform built to simplify and standardise how organisations handle workplace cases. By eliminating spreadsheets and manual tracking, it provides a single source of truth for managing employee relations activities. The solution automates HR workflows, helping teams stay consistent, compliant, and organised at every stage of a case. Integrated document management ensures all records, communications, and evidence are securely stored and easy to access. Pre-built templates automatically populate key information, saving time and reducing human error. Real-time dashboards allow HR professionals to monitor case progress and identify risks early. Advanced reporting tools deliver actionable insights that support better workforce decisions. HRCase also helps organisations reduce tribunal risk through improved policy adherence. API integrations allow seamless connectivity with existing HR and business systems. Overall, HRCase empowers HR teams to resolve cases faster while freeing up time for higher-value strategic work.
Description
ServiceNow HR Service Delivery (HRSD) provides enterprises with a powerful, AI-enabled platform to transform employee support and workforce management. By consolidating HR services into a single employee portal, HRSD eliminates inefficiencies caused by scattered tools and manual processes. Employees can access resources, request help, and track their needs in real time through web, mobile, or virtual agent channels. With generative AI and automation built directly into the platform, HRSD can resolve routine inquiries instantly while escalating more complex issues to human agents when needed. Advanced tools like Employee Journey Management, Case & Knowledge Management, and Issue Auto Resolution support seamless workflows that adapt to changing employee needs. HR teams benefit from a dedicated agent workspace that centralizes data, tasks, and insights to resolve cases faster. Integration with the broader ServiceNow AI Platform ensures that HRSD connects with enterprise-wide processes, driving consistent and scalable employee experiences. Designed to enhance both productivity and employee satisfaction, ServiceNow HRSD helps organizations increase engagement while reducing costs and support overhead.
API Access
Has API
No
API Access
Has API
No
Integrations
3CLogic
No
SAP Store
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
RLDatix
Founded
1986
Country
United States
Website
www.rldatixgcs.com/product/hrcase/
Vendor Details
Company Name
ServiceNow
Founded
2004
Country
United States
Website
www.servicenow.com
Product Features
Product Features
Human Resources
360 Degree Feedback
Yes
Applicant Tracking
Yes
Attendance Management
No
Benefits Management
No
Career Development Planning
No
Compensation Management
No
Compliance Management
No
Employee Database
Yes
Employee Lifecycle Management
No
Onboarding
Yes
Payroll Management
No
Performance Management
Yes
Recruiting Management
No
Self Service Portal
Yes
Succession Planning
No
Time & Attendance Management
Yes
Time Off Management
No
Timesheets
No
Training Management
No
Onboarding
Course Management
No
Document Management
No
E-Verify / I-9 Forms
No
Electronic Forms
No
Electronic Signature
No
Employee Handbook
No
Employee Portal
No
File Management
No
Job Description Management
No
Orientation Management
No
Self Service Portal
No
Task Management
No
Tax Forms
No
Training Management
No
Relocation
Content Library
No
Cost Management
No
Employee Portal
No
Expense Management
No
Immigration Management
No
Move Progress Tracking
No
Onboarding
No
Reimbursement Management
No
Surveys & Feedback
No
Tax Management
No
Vendor Management
No