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Average Ratings 0 Ratings

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features
design
support

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Description

Infuse your online store with the personalized experience of in-person shopping by enabling your staff, experts, or influencers to engage directly with online customers. By using Hero, you can significantly increase your conversion rates, with one in four customers likely to make a purchase and potentially spend up to 70% more. Customers enjoy interactive experiences like watching, chatting, and video calling, and now they can shop with you in the same engaging manner. Elevate your product presentation by incorporating authentic, live video shopping, allowing shoppers to receive personalized advice through chat or video calls. By fostering continuous communication via text, email, and WhatsApp, you can encourage customers to return well after their initial visit. Initiate with an easy setup process, quick onboarding, and comprehensive training to ensure your success. Our dedicated customer success team is committed to facilitating a seamless launch and optimizing your store's performance. Hero is proudly utilized across the globe, serving brands in over 31 markets and supporting 14 different languages, making it a versatile tool for diverse businesses. With Hero, you can create a shopping environment that feels personal and inviting, ultimately enhancing customer loyalty and satisfaction.

Description

Enhance the visibility of your local inventory online to attract more customers to your stores. By strengthening your online presence, you can effectively increase foot traffic in your physical locations. Make your store's inventory and product details accessible online to reach shoppers who are looking for products in their vicinity. Keep track of the increase in foot traffic that results from online product searches and assess how this translates into actual in-store sales. Additionally, offer indoor maps and relevant business information across online mapping services to ensure a seamless shopping experience for visitors. Engage with customers through current online business profiles across various platforms. It is crucial for every store in your venue to establish connections with potential customers to enhance foot traffic and drive sales. Understand and meet your customers' needs by analyzing their interactions with your business online before they visit in person. Furthermore, study which products local customers are searching for online to tailor your inventory accordingly. This comprehensive approach will not only streamline the shopping experience but also foster loyalty among your customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Klarna Yes 
Shopify Yes 
WhatsApp Yes 

Integrations

Klarna No 
Shopify No 
WhatsApp No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

HERO

Founded

2015

Country

United States

Website

www.usehero.com

Vendor Details

Company Name

VenueX

Founded

2001

Country

United Kingdom

Website

www.venuex.io

Product Features

Location-Based Marketing

Audience Demographics No 
Beacons (BLE) No 
Contextual Marketing No 
Footfall Analytics No 
Geofencing No 
Location Intelligence No 
Marketing Attribution No 
Marketing Automation No 
NFC No 
Personalization No 
Push Notifications No 
QR Codes No 
Reporting / Analytics No 
Social Marketing No 
Wi-Fi No 

Alternatives

Alternatives

Ariadne Reviews

Ariadne

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