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Description
Infuse your online store with the personalized experience of in-person shopping by enabling your staff, experts, or influencers to engage directly with online customers. By using Hero, you can significantly increase your conversion rates, with one in four customers likely to make a purchase and potentially spend up to 70% more. Customers enjoy interactive experiences like watching, chatting, and video calling, and now they can shop with you in the same engaging manner. Elevate your product presentation by incorporating authentic, live video shopping, allowing shoppers to receive personalized advice through chat or video calls. By fostering continuous communication via text, email, and WhatsApp, you can encourage customers to return well after their initial visit. Initiate with an easy setup process, quick onboarding, and comprehensive training to ensure your success. Our dedicated customer success team is committed to facilitating a seamless launch and optimizing your store's performance. Hero is proudly utilized across the globe, serving brands in over 31 markets and supporting 14 different languages, making it a versatile tool for diverse businesses. With Hero, you can create a shopping environment that feels personal and inviting, ultimately enhancing customer loyalty and satisfaction.
Description
Smartzer's interactive video solutions empower e-commerce businesses to drive sales while capturing comprehensive analytics from videos and live broadcasts. Shoppers can click on various items featured in a video to access additional details and purchase links. The innovative video tagging technology enables the rapid creation of these interactive players, making it a highly scalable option for businesses. Central to the product's design is a focus on simplicity, ensuring that the user experience remains optimal for consumers. Elevate your live streams by incorporating interactivity, giving them a competitive advantage over traditional content. This approach facilitates easy product discovery for customers, while the Instant Add to Cart feature streamlines the shopping journey without requiring viewers to exit the live stream. Transform any segment of your video into a shoppable and engaging experience with a customizable overlay, enhancing customer interaction beyond mere awareness and driving conversions. By integrating these features, brands can foster a deeper connection with their audience, leading to increased engagement and loyalty.
API Access
Has API
API Access
Has API
Integrations
Shopify
BigCommerce
Klarna
Magento
SAP Cloud Platform
SAP Store
Salesforce Commerce Cloud
WhatsApp
WooCommerce
Integrations
Shopify
BigCommerce
Klarna
Magento
SAP Cloud Platform
SAP Store
Salesforce Commerce Cloud
WhatsApp
WooCommerce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HERO
Founded
2015
Country
United States
Website
www.usehero.com
Vendor Details
Company Name
Smartzer
Founded
2012
Country
United Kingdom
Website
www.smartzer.com