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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Infuse your online store with the personalized experience of in-person shopping by enabling your staff, experts, or influencers to engage directly with online customers. By using Hero, you can significantly increase your conversion rates, with one in four customers likely to make a purchase and potentially spend up to 70% more. Customers enjoy interactive experiences like watching, chatting, and video calling, and now they can shop with you in the same engaging manner. Elevate your product presentation by incorporating authentic, live video shopping, allowing shoppers to receive personalized advice through chat or video calls. By fostering continuous communication via text, email, and WhatsApp, you can encourage customers to return well after their initial visit. Initiate with an easy setup process, quick onboarding, and comprehensive training to ensure your success. Our dedicated customer success team is committed to facilitating a seamless launch and optimizing your store's performance. Hero is proudly utilized across the globe, serving brands in over 31 markets and supporting 14 different languages, making it a versatile tool for diverse businesses. With Hero, you can create a shopping environment that feels personal and inviting, ultimately enhancing customer loyalty and satisfaction.

Description

Leverage the power of your personal computer to efficiently establish and oversee your online shop, while utilizing cloud capabilities to handle orders, customer interactions, and marketing efforts from any location. ShopFactory is the pioneering DIY eCommerce platform designed to enhance your selling experience, specifically crafted since 1995 for individual entrepreneurs and small enterprises. Experience reduced wait times and increased sales with ease, as no specialized skills are required to get started. With over half of online consumers frequently using mobile devices like smartphones and tablets for their shopping, your ShopFactory store is automatically optimized to cater to these users, ensuring a seamless shopping experience. This means you can focus on growing your business while the technology takes care of the details.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Eway No 
Facebook No 
Gmail No 
Google Calendar No 
Google Sheets No 
Instagram No 
Klarna Yes 
Mollie No 
Shopify Yes 
Slack No 
Trello No 
Typeform No 
WhatsApp Yes 
Windcave No 
X (Twitter) No 
Zapier No 

Integrations

Eway Yes 
Facebook Yes 
Gmail Yes 
Google Calendar Yes 
Google Sheets Yes 
Instagram Yes 
Klarna No 
Mollie Yes 
Shopify No 
Slack Yes 
Trello Yes 
Typeform Yes 
WhatsApp No 
Windcave Yes 
X (Twitter) Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$49.95 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

HERO

Founded

2015

Country

United States

Website

www.usehero.com

Vendor Details

Company Name

ShopFactory

Founded

1995

Country

Australia

Website

www.shopfactory.com

Product Features

eCommerce

CRM Yes 
Catalog Management Yes 
Channel Management No 
Customer Accounts Yes 
Data Security Yes 
Email Marketing No 
Inventory Management Yes 
Kitting Yes 
Loyalty Program Yes 
Mobile Access Yes 
Multi-Store Management Yes 
Order Management Yes 
Product Configurator Yes 
Promotions Management Yes 
Returns Management No 
Reviews Management Yes 
SEO Management Yes 
Shopping Cart Yes 
Templates Yes 

Alternatives

Alternatives

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