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features
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support

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Description

Infuse your online store with the personalized experience of in-person shopping by enabling your staff, experts, or influencers to engage directly with online customers. By using Hero, you can significantly increase your conversion rates, with one in four customers likely to make a purchase and potentially spend up to 70% more. Customers enjoy interactive experiences like watching, chatting, and video calling, and now they can shop with you in the same engaging manner. Elevate your product presentation by incorporating authentic, live video shopping, allowing shoppers to receive personalized advice through chat or video calls. By fostering continuous communication via text, email, and WhatsApp, you can encourage customers to return well after their initial visit. Initiate with an easy setup process, quick onboarding, and comprehensive training to ensure your success. Our dedicated customer success team is committed to facilitating a seamless launch and optimizing your store's performance. Hero is proudly utilized across the globe, serving brands in over 31 markets and supporting 14 different languages, making it a versatile tool for diverse businesses. With Hero, you can create a shopping environment that feels personal and inviting, ultimately enhancing customer loyalty and satisfaction.

Description

Step into the exciting realm of livestream shopping through Livby, where you can explore the hottest trends while interacting with your beloved brands and creators. Engage in conversations by asking questions, obtaining personalized style advice, and viewing a selection of exclusive clothing and accessories. Uncover fresh brands and creators that pique your interest, and effortlessly add your top picks to the cart as you enjoy the livestreams. Not only can you ask questions and connect with sellers and fellow viewers, but you also have the opportunity to apply as a brand or creator yourself. Curate a tailored product inventory and begin selling live, allowing you to directly address customer inquiries and foster a connection with your audience. With seamless Shopify integration, this platform enhances your shopping and selling experience, making it easier than ever to thrive in the world of livestream commerce. Don't forget to download the app to kickstart your journey as a brand or creator and join a vibrant community of innovators.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Klarna Yes 
WhatsApp Yes 

Integrations

Shopify Yes 
Klarna No 
WhatsApp No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

HERO

Founded

2015

Country

United States

Website

www.usehero.com

Vendor Details

Company Name

Livby

Website

livby.live/

Product Features

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Alternatives

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