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support

Description

Headquartered in Silicon Valley, Gupshup is a leading conversational messaging platform that enables businesses to build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use omnichannel messaging API, advanced bot-building platform and mobile marketing tools. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to several billion users across popular messaging channels such as SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype and many more. Our Single API solution for 30+ messaging channels has enabled businesses to easily integrate 1-way and 2-way messaging on WhatsApp with fall back to SMS connectivity in over 225 countries with multi-channel auto routing option. Additionally, Gupshup Bot platform supports over 36,000 bots and can easily handle WhatsApp FAQ Bots with live agent handoff for various customer support use cases

Description

Communicate with your customers through their chosen channels, whether it be SMS, WhatsApp, or Viber Messages, using the robust platform and API offered by SMS.to. This comprehensive solution enables businesses to engage with customers effectively across various platforms, and our OmniMessaging & SMS API Gateway facilitates seamless integration into your existing workflow. We prioritize compliance with privacy regulations, such as GDPR, thanks to our built-in features designed to safeguard your communications. By monitoring link clicks, you can collect valuable analytics and activity metrics that inform your strategies. Our direct connections with global carriers enhance delivery rates, ensuring timely communication for urgent messages. We are committed to security and transparency, providing thorough reporting on all services you utilize from us, allowing you to understand exactly what you are receiving. Our advanced message editor supports up to five dynamic fields, enabling you to create personalized and engaging content, whether it's for sending tailored reminders or other meaningful messages to connect with your audience more effectively. This approach not only fosters customer loyalty but also enhances overall communication effectiveness.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BoldDesk Yes 
BytePhase Yes 
CampX Yes 
Fyno Yes 
KonnectzIT Yes 
Kylas Yes 
PubNub Yes 
Quickwork Yes 
Raven Yes 
Salesforce Yes 
Sell.Do Yes 
Stackreaction Yes 
SuprSend Yes 
Swift AMS Yes 
Tookan Yes 
Truto Yes 
Wufoo No 
Zapier No 

Integrations

BoldDesk No 
BytePhase No 
CampX No 
Fyno No 
KonnectzIT No 
Kylas No 
PubNub No 
Quickwork No 
Raven No 
Salesforce No 
Sell.Do No 
Stackreaction No 
SuprSend No 
Swift AMS No 
Tookan No 
Truto No 
Wufoo Yes 
Zapier Yes 

Pricing Details

$0.01
Usage based pricing
Free Trial Yes 
Free Version Yes 

Pricing Details

$10.00/one-time
Pay as you go model. Pay only for what you use and send.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Gupshup

Founded

2004

Country

United States

Website

www.gupshup.io

Vendor Details

Company Name

Intergo Telecom

Country

India

Website

sms.to

Product Features

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction Yes 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration Yes 

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Conversational Marketing

Appointment Scheduling Yes 
Audience Segmentation No 
Chatbot Yes 
Email Automation No 
Group Messaging No 
Human Handover Yes 
Lead Distribution No 
Lead Qualification Yes 
Mobile Messaging Yes 
Multi-Channel Communication Yes 
Product Recommendations No 
Video Chat No 

WhatsApp Marketing

API Yes 
Alerts Yes 
Autoresponder Yes 
Bulk Messaging No 
Campaign Management Yes 
Contact Management Yes 
Multi-Language Support Yes 
Reporting / Analytics Yes 

Product Features

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS No 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

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