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support

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Write a Review

Description

Utilize GuestRevu to effortlessly collect insights from your guests while effectively managing your reputation online. Our platform equips you with essential tools and data to engage with your guests, learn from their feedback, and capitalize on their experiences. Gain a deeper understanding of your guests' perspectives through tailored surveys and feedback forms. With branded surveys that embody your identity and customizable questions, you can extract the specific information you seek. Eliminate the hassle of searching for reviews and streamline your online reputation management. We aggregate reviews from leading review platforms into a single dashboard, providing a comprehensive view of guest sentiments expressed across various sites. Boost your online review count by integrating with Google and TripAdvisor, allowing guests to easily leave feedback directly through your surveys. This seamless process not only enhances your review volume but also bolsters your rankings. Additionally, stay on top of operations, maintenance, and marketing efforts with our integrated service ticket system to ensure everything runs smoothly. This holistic approach to feedback and reputation management empowers businesses to thrive in a competitive landscape.

Description

From email marketing to website design, our comprehensive digital marketing solutions have you covered all in one place. Leverage our integrated software and services to boost sales, cultivate loyal customers, and expand your business. Have you ever noticed that certain restaurants are consistently bustling with patrons? It's likely because they implement marketing tactics that generate ongoing excitement and engagement with their clientele. These trendy establishments effectively connect with customers online, and you can do the same. By nurturing your guest list through various digital and physical channels, you can enhance customer relationships. Your website, social media profiles, Rewards Club cards, and in-store tablets share a common goal: obtaining your guests' contact information and keeping them updated about your offerings. While financial metrics are crucial, analytics should be the next priority for your business. Our data-centric software equips you with real-time insights into your marketing initiatives. No more guesswork about whether those text message promotions increased lunch sales; now you can precisely track what strategies yield results. This ability to analyze performance allows you to make informed decisions for future campaigns.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Business Profile Yes 
Tripadvisor Yes 
Cendyn CMS Yes 
Cendyn Guestrev Yes 
Cendyn Loyalty Yes 
Cendyn Revintel Yes 
Facebook No 
For-Sight CRM Yes 
RoomRaccoon Yes 
Yelp No 

Integrations

Google Business Profile Yes 
Tripadvisor Yes 
Cendyn CMS No 
Cendyn Guestrev No 
Cendyn Loyalty No 
Cendyn Revintel No 
Facebook Yes 
For-Sight CRM No 
RoomRaccoon No 
Yelp Yes 

Pricing Details

30$/month/property
Pricing is tiered according to property or group needs.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

GuestRevu

Founded

2014

Country

United Kingdom

Website

www.guestrevu.com

Vendor Details

Company Name

eateria

Country

United States

Website

eateria.co

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing No 
White Label No 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Email Marketing

A/B Testing No 
Artificial Intelligence No 
Auto-Responders No 
CAN SPAM Compliance No 
Customer Surveys No 
Drip Campaigns No 
Dynamic Content No 
Event Triggered Email No 
Image Library No 
Landing Pages/Web Forms No 
Mailing List Management No 
Mobile Optimized Emails No 
Reporting/Analytics No 
Subscriber Management No 
Template Management No 
WYSIWYG Email Editor No 

Local Marketing

Advertising Management No 
CRM No 
Email Marketing No 
Feedback Management No 
Live Chat No 
NAP Management (Name/Address/Phone) No 
Online Listings Management No 
PR Management No 
Reporting / Analytics No 
Review Management No 
SEO Management No 
Social Media Management No 
Store Locator No 
Website Management No 

Marketing Automation

A/B Testing No 
Analytics / ROI Tracking No 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs No 
Drip Campaigns No 
Dynamic Content No 
Landing Pages / Web Forms No 
Lead Scoring No 
Sales Intelligence No 
Search Marketing No 
Segmentation No 
Social Marketing No 
Website Visitor Tracking No 

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Restaurant Marketing

Advertising Management No 
CRM No 
Customer Data Platform No 
Email Marketing No 
Feedback Management No 
Loyalty Management No 
Marketing Automation No 
Menu Management No 
Online Ordering No 
Personalization No 
Promotion Management No 
SMS Marketing No 
Social Media Management No 
Website Builder No 

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Alternatives

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