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Description

Utilize GuestRevu to effortlessly collect insights from your guests while effectively managing your reputation online. Our platform equips you with essential tools and data to engage with your guests, learn from their feedback, and capitalize on their experiences. Gain a deeper understanding of your guests' perspectives through tailored surveys and feedback forms. With branded surveys that embody your identity and customizable questions, you can extract the specific information you seek. Eliminate the hassle of searching for reviews and streamline your online reputation management. We aggregate reviews from leading review platforms into a single dashboard, providing a comprehensive view of guest sentiments expressed across various sites. Boost your online review count by integrating with Google and TripAdvisor, allowing guests to easily leave feedback directly through your surveys. This seamless process not only enhances your review volume but also bolsters your rankings. Additionally, stay on top of operations, maintenance, and marketing efforts with our integrated service ticket system to ensure everything runs smoothly. This holistic approach to feedback and reputation management empowers businesses to thrive in a competitive landscape.

Description

A hotel channel manager streamlines the process of promoting your hotel globally by offering real-time inventory distribution and tailoring room availability across various online travel agencies (OTAs). This tool helps prevent both overselling and underbooking, ensuring optimal occupancy rates. Additionally, it monitors your brand's standing through a specialized reputation management system that aggregates guest feedback from platforms like TripAdvisor. By benchmarking your property against competitors, you can gain valuable insights into pricing strategies, quality assessments, and customer reviews in the market. Automating the distribution of your room inventory allows for dynamic pricing across multiple sales channels, enhancing revenue potential. Creating your own SEO-optimized website with an integrated booking engine is essential for building your brand, which in turn can significantly boost direct bookings. Moreover, by seamlessly connecting a sophisticated booking engine to your hotel website, you can effectively convert site visitors into actual customers, ensuring a steady flow of reservations. This holistic approach not only maximizes visibility but also strengthens your market position.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Booking.com No 
Cendyn CMS Yes 
Cendyn Guestrev Yes 
Cendyn Loyalty Yes 
Cendyn Revintel Yes 
Cleartrip No 
Expedia No 
Facebook No 
For-Sight CRM Yes 
Google No 
Google Business Profile Yes 
Hotels.com No 
MakeMyTrip No 
RoomRaccoon Yes 
Tripadvisor Yes 
X (Twitter) No 

Integrations

Booking.com Yes 
Cendyn CMS No 
Cendyn Guestrev No 
Cendyn Loyalty No 
Cendyn Revintel No 
Cleartrip Yes 
Expedia Yes 
Facebook Yes 
For-Sight CRM No 
Google Yes 
Google Business Profile No 
Hotels.com Yes 
MakeMyTrip Yes 
RoomRaccoon No 
Tripadvisor No 
X (Twitter) Yes 

Pricing Details

30$/month/property
Pricing is tiered according to property or group needs.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

GuestRevu

Founded

2014

Country

United Kingdom

Website

www.guestrevu.com

Vendor Details

Company Name

HotelSimply

Country

India

Website

www.hotelsimply.com

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing No 
White Label No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

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