Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Voice Over Internet Protocol (VoIP), also known as a digital phone system, enables you to place voice calls over a broadband Internet connection rather than through a traditional phone line. With VoIP, you can enjoy clear and dependable calls via your broadband service, often at a lower cost than your current phone plan. Gtek Broadband recognizes the importance of having a budget-friendly, feature-packed telephone service to meet your needs. You can easily reach out to friends, family, or clients; all they require is a phone to connect with you. This service stands out as the top choice for both homes and businesses in South Texas. One of the best parts is that your computer doesn't need to be powered on to use it. Simply follow a few straightforward steps to start making and receiving calls: connect the Gtek adapter to your high-speed internet, then link your phone to the adapter. That’s all it takes to get started! Additionally, the service includes features such as caller ID with names, call forwarding, call relay, call return, call waiting, directory assistance, simultaneous ringing, speed dialing, three-way calling, and voicemail, ensuring you have all the tools for effective communication. With Gtek’s VoIP service, you can experience seamless connectivity and a wide array of functionalities designed to enhance your calling experience.
Description
Gain complete insight into your organization's telephone call metrics through dynamic graphical web reports. Create personalized live dashboards featuring detailed call statistics that enhance your business intelligence efforts. Whenever a call is placed to or received by your organization, your phone system generates a small log that captures essential details about the interaction. This log typically includes at least the date and time of the call, its length, and the originating and receiving phone numbers. Call logging refers to the process of gathering and analyzing these logs, followed by providing statistical presentations and reports based on them. The formats and methods for collecting call logs can vary significantly among different phone systems, making their interpretation a specialized skill. Fortunately, with our extensive experience across more than 250 distinct phone systems, our solutions simplify this complexity. As a result, regardless of your phone system's configuration, your call data is displayed in a clear and universally understandable format, ensuring accessibility for all users. This ease of understanding empowers organizations to make informed decisions based on their communication patterns.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Gtek 360
Founded
2003
Country
United States
Website
www.gtek.biz/digital-phone/
Vendor Details
Company Name
Tri-Line
Founded
1999
Country
United Kingdom
Website
www.tri-line.com
Product Features
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Product Features
Call Accounting
By-Extension Reporting
Yes
Call Duration
Yes
Call Monitoring
Yes
Call Volume
Yes
Caller Identification
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Unattended Call Management
Yes
Who Answered Log
Yes