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ease
features
design
support

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Write a Review

Description

Voice Over Internet Protocol (VoIP), also known as a digital phone system, enables you to place voice calls over a broadband Internet connection rather than through a traditional phone line. With VoIP, you can enjoy clear and dependable calls via your broadband service, often at a lower cost than your current phone plan. Gtek Broadband recognizes the importance of having a budget-friendly, feature-packed telephone service to meet your needs. You can easily reach out to friends, family, or clients; all they require is a phone to connect with you. This service stands out as the top choice for both homes and businesses in South Texas. One of the best parts is that your computer doesn't need to be powered on to use it. Simply follow a few straightforward steps to start making and receiving calls: connect the Gtek adapter to your high-speed internet, then link your phone to the adapter. That’s all it takes to get started! Additionally, the service includes features such as caller ID with names, call forwarding, call relay, call return, call waiting, directory assistance, simultaneous ringing, speed dialing, three-way calling, and voicemail, ensuring you have all the tools for effective communication. With Gtek’s VoIP service, you can experience seamless connectivity and a wide array of functionalities designed to enhance your calling experience.

Description

Microtalk is a leading provider of cloud communication services that help businesses of all sizes simplify their voice and connectivity needs. Its Cloud Phone System supports office, home, and remote work setups, offering IVR, secure call recording, team call queues, and WebRTC integration for seamless online calling. For larger operations, Microtalk’s Contact Centre solutions deliver high-performance VoIP trunks, skills-based routing, toll-free numbers, and a cloud-hosted predictive dialer to boost customer service efficiency. Businesses can also leverage Microtalk’s business-grade fibre internet, which supports speeds up to 10Gb with SD-WAN and MPLS integration for resilience. SMS solutions add further flexibility, allowing companies to launch mass texting campaigns, manage opt-outs automatically, and monitor performance in real time. With over 10,000 customers in 15 countries since 2008, Microtalk has built a reputation for reliable, innovative, and affordable communication technology. Its solutions require no capital investment, offering predictable per-user costs for easy scalability. Backed by 24/7 support and an in-house R&D team, Microtalk ensures continuous improvement and tailored solutions for every client.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Bigin by Zoho CRM No 
HubSpot CRM No 
Salesforce No 

Integrations

Bigin by Zoho CRM Yes 
HubSpot CRM Yes 
Salesforce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$20/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Gtek 360

Founded

2003

Country

United States

Website

www.gtek.biz/digital-phone/

Vendor Details

Company Name

Microtalk Europe Limited

Founded

2008

Country

United Kingdom

Website

microtalk.co.uk

Product Features

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Product Features

Business VoIP

Call Parking No 
Call Recording Yes 
Contact Management Yes 
Encryption No 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement No 

Call Center

Blended Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management No 
Database Yes 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat No 
Reporting/Analytics Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing No 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management No 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management No 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail No 

Alternatives

Alternatives