Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Grub Direct serves as a comprehensive EPOS and online ordering solution tailored for restaurants, cafés, and takeaways. It integrates a point-of-sale system that accommodates phone, counter, dine-in, and delivery orders alongside a personalized online ordering website and mobile applications for customers. Employees can access a collaborative dashboard to monitor orders, utilize caller identification, and maintain an order history, while also being able to manage kitchen tickets, delivery areas, drivers, and menu updates. The platform enhances the dining experience by offering features like table ordering, reservations, table layouts, waitlists, and automated notifications via SMS and email. Additionally, it enables restaurants to execute marketing campaigns and synchronizes Google Search and Maps reservations with their booking schedules. Included in the service are setup assistance, menu configuration help, staff training, and ongoing support based in the UK. This system is designed specifically for restaurant teams to efficiently handle direct orders and streamline their daily operations for both takeout and dine-in services, ensuring a seamless experience for both staff and customers alike.
Description
PatronWorks serves as a comprehensive platform for point-of-sale and operational management tailored to independent restaurants, cafés, bars, quick-service counters, and smaller restaurant groups. This system integrates a Windows-based register with essential features such as kitchen displays and receipt printing, alongside functionalities for managing tables, reservations, staff schedules, and timekeeping. Depending on the chosen plan, establishments may also benefit from online ordering and delivery services, customer profiles, loyalty programs, gift cards, coupons, email marketing, inventory management, purchasing, payroll, and administration across multiple locations. Notably, the register is capable of recording sales and printing locally even during internet disruptions, ensuring that all transactions are synchronized once connectivity is restored. Monthly billing is based on each location, with separate pricing for terminal licenses and online ordering features. Designed for operators seeking an all-in-one solution, PatronWorks manages both front-of-house transactions and back-office operations seamlessly within a singular system. This comprehensive approach not only streamlines operations but also enhances the overall customer experience, making it a valuable asset for restaurant management.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Reserve witih Google
No
Pricing Details
£7.50/week
Free Trial
Yes
Free Version
No
Pricing Details
$19.99/location/month
Basic costs $19.99 per location per month, month-to-month, and includes one terminal license. Standard costs $39.99 per location per month, and Growth costs $59.99 per location per month; Scale pricing is custom. Additional terminal licenses cost $29 per month. Online ordering costs 5% per order or $59 per month. Payment processing is billed separately by the processor. A 14-day free trial is available with no credit card required.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Grub Direct
Founded
2022
Country
United Kingdom
Website
grubdirect.co.uk
Vendor Details
Company Name
PatronWorks
Founded
2003
Country
United States
Website
patronworks.com
Product Features
Online Ordering
Integrated Gift Cards
No
Menu / Product View
No
Mobile Ordering
No
Push Notifications
No
Reporting / Analytics
No
Rewards / Loyalty Program
No
Secure Payment Processing
No
Store Locator
No
White-Label
No
Product Features
Restaurant POS
Delivery Management
No
Gift Card Management
No
Inventory Management
No
Loyalty Program
No
Mobile Access
No
Online Ordering
No
Order Management
No
Reporting/Analytics
No
Separate Checks
No
Split Checks
No
Table Management
No
Tips Management
No