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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Grub Direct serves as a comprehensive EPOS and online ordering solution tailored for restaurants, cafés, and takeaways. It integrates a point-of-sale system that accommodates phone, counter, dine-in, and delivery orders alongside a personalized online ordering website and mobile applications for customers. Employees can access a collaborative dashboard to monitor orders, utilize caller identification, and maintain an order history, while also being able to manage kitchen tickets, delivery areas, drivers, and menu updates. The platform enhances the dining experience by offering features like table ordering, reservations, table layouts, waitlists, and automated notifications via SMS and email. Additionally, it enables restaurants to execute marketing campaigns and synchronizes Google Search and Maps reservations with their booking schedules. Included in the service are setup assistance, menu configuration help, staff training, and ongoing support based in the UK. This system is designed specifically for restaurant teams to efficiently handle direct orders and streamline their daily operations for both takeout and dine-in services, ensuring a seamless experience for both staff and customers alike.

Description

PatronWorks serves as a comprehensive platform for point-of-sale and operational management tailored to independent restaurants, cafés, bars, quick-service counters, and smaller restaurant groups. This system integrates a Windows-based register with essential features such as kitchen displays and receipt printing, alongside functionalities for managing tables, reservations, staff schedules, and timekeeping. Depending on the chosen plan, establishments may also benefit from online ordering and delivery services, customer profiles, loyalty programs, gift cards, coupons, email marketing, inventory management, purchasing, payroll, and administration across multiple locations. Notably, the register is capable of recording sales and printing locally even during internet disruptions, ensuring that all transactions are synchronized once connectivity is restored. Monthly billing is based on each location, with separate pricing for terminal licenses and online ordering features. Designed for operators seeking an all-in-one solution, PatronWorks manages both front-of-house transactions and back-office operations seamlessly within a singular system. This comprehensive approach not only streamlines operations but also enhances the overall customer experience, making it a valuable asset for restaurant management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Reserve witih Google Yes 

Integrations

Reserve witih Google No 

Pricing Details

£7.50/week
Free Trial Yes 
Free Version No 

Pricing Details

$19.99/location/month
Basic costs $19.99 per location per month, month-to-month, and includes one terminal license. Standard costs $39.99 per location per month, and Growth costs $59.99 per location per month; Scale pricing is custom. Additional terminal licenses cost $29 per month. Online ordering costs 5% per order or $59 per month. Payment processing is billed separately by the processor. A 14-day free trial is available with no credit card required.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Grub Direct

Founded

2022

Country

United Kingdom

Website

grubdirect.co.uk

Vendor Details

Company Name

PatronWorks

Founded

2003

Country

United States

Website

patronworks.com

Product Features

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics No 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

Product Features

Restaurant POS

Delivery Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program No 
Mobile Access No 
Online Ordering No 
Order Management No 
Reporting/Analytics No 
Separate Checks No 
Split Checks No 
Table Management No 
Tips Management No 

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