Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Greeter serves as a cloud-based virtual reception solution and communication platform tailored for small to midsize enterprises and local organizations. This innovative tool empowers businesses to manage incoming calls outside of regular working hours, monitor and document unanswered calls, alert teams about new customer inquiries, and efficiently direct callers to the right departments. The platform boasts an array of customizable greetings, tools for lead management, an integrated mini CRM, and functionalities for gathering surveys and feedback, alongside call-response tracking and options for notifications via WhatsApp and SMS. Companies can leverage Greeter to reconnect with missed calls, assist customer queries, and ensure ongoing communication with clients regardless of business hours. Additionally, the platform offers features like click-to-call recovery, alignment with regional phone numbers, a multitenant IVR system, promotional campaign management, consent collection, and loyalty program integration, making it a comprehensive solution for enhancing customer engagement and satisfaction. With its versatile offerings, Greeter stands out as an essential asset for businesses aiming to improve their customer service experience.
Description
Maxe AI Employee serves as a cloud-based phone assistant that enables small and expanding businesses to manage their communication needs independently. Tailored for various roles such as receptionist, sales, customer service, appointment scheduling, or order processing, it leverages pre-approved business information to effectively respond to incoming calls and inquiries. Additionally, it is capable of gathering caller and lead information, qualifying questions, recording requests for quotes or appointments, and seamlessly transferring callers to a human representative when necessary. Businesses have the flexibility to customize its greeting, knowledge base, responsibilities, language preferences, and call transfer protocols. The basic setup process is designed to be completed in approximately 10 minutes, though more complex activations and workflows may require additional time. This service is particularly beneficial for organizations that receive a high volume of inquiries, such as those in home services, childcare, dining, logistics, distribution, retail, property management, and various professional services. It is specifically designed for handling incoming calls and is not intended for making outbound cold calls or sending mass text messages. Furthermore, Maxe AI Employee provides an accessible solution for businesses aiming to enhance their customer engagement without the need for extensive resources.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
WhatsApp
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$99/month
Subscription plans are $99, $199, or $349 per month. Tailor-made AI employee engagements start at $2,500.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Elision Technologies Pvt Ltd
Founded
2007
Country
India
Website
www.elisiontec.com/products/greeter/
Vendor Details
Company Name
Maxe Feed Holdings LLC
Country
United States
Website
maxefeed.com/ai-employee