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Average Ratings 0 Ratings
Description
GreetKeeper serves as an AI-powered receptionist tailored for small enterprises, including home service providers, property management companies, and local offices. It is capable of handling inbound calls around the clock, ensuring that multiple calls are answered simultaneously, which eliminates wait times for callers.
During each call, it responds to pre-trained inquiries, gathers essential information such as the caller's name, phone number, and the purpose of their call, and then relays this information back to the caller before scheduling an appointment in your calendar. It integrates seamlessly with both Google Calendar and Microsoft Outlook / Microsoft 365. If a caller requests a specific individual or if GreetKeeper is uncertain, it can transfer the call to your team and attempt a secondary number if the initial contact does not respond. In addition, it has the ability to send a text message to the on-call staff with the caller’s details.
Each call is documented with a transcript and a concise summary, while a signed webhook ensures that every call, appointment, message, and transfer is sent to your preferred tools. With pricing starting at $49 per month charged on a per-call basis rather than by the minute, all plans include booking features, and the overage rates are clearly outlined. GreetKeeper provides its services primarily in English. This innovative tool not only streamlines communication but also enhances productivity for businesses by managing calls efficiently.
Description
Easily and affordably establish a customer service or support call center with SIMPSY Voice, a product from SIMPSY LLP designed specifically for business call centers. This system enables you to monitor interactions between your virtual agents and customers effectively. By offering competitive call rates and minimal subscription fees, it assists businesses in offshoring or outsourcing their customer support services. With SIMPSY Voice, you can create a global presence using local phone numbers, facilitating your marketing efforts across various countries. The system seamlessly integrates with a CRM, converting phone numbers into the names of prospects or clients. Agents have the capability to document every interaction they have with customers, ensuring comprehensive records are maintained. You can receive incoming calls from any location and make outgoing calls without incurring high international rates. Enhance the caller experience by automatically greeting incoming callers with pre-recorded messages and allowing them to navigate directly to the right person based on their input. This solution not only streamlines communication but also improves overall customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$49/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$6.90 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
GreetKeeper
Founded
2026
Country
Pakistan
Website
greetkeeper.com
Vendor Details
Company Name
SIMPSY
Country
Singapore
Website
voice.simpsy.com
Product Features
Product Features
Call Center
Blended Call Center
No
Call Logging
Yes
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
Yes
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No