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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We enhance sales and provide valuable customer insights by equipping businesses with software, dedicated agents, and a management team that actively engages site visitors around the clock via live chat. Our fully managed live chat sales teams begin to generate returns within the initial month of service. Our sole focus is to assist companies in increasing their online revenue by offering the necessary expertise, software, and personnel to engage visitors effectively through live chat. Reach out to us to discover how we consistently boost revenue for our diverse clientele. Our experienced agents cater to a wide spectrum of customers, from large corporations to smaller enterprises. We seamlessly integrate with any CRM system and, uniquely among market solutions, can adapt to any digital marketing campaign tracking method. With extensive experience serving clients across the United States, the United Kingdom, and Australia, we utilize our deep understanding of digital marketing to continually refine the live chat experience. Our fully managed sales packages are designed to start providing returns as early as the first month, ensuring that our clients see immediate benefits. By choosing us, businesses not only enhance their customer engagement but also position themselves for sustained growth and success.

Description

Delegating live chat client management and technical support allows businesses to focus on their primary tasks and operations. By leveraging our expertise and support, you can elevate your customer service to new heights. Our customized and affordable packages are designed based on the number of agents you may need for your services, whether charged hourly, per visit, or monthly. Outsourcing your live chat needs to us can result in cost savings of approximately 45-50%. Moreover, utilizing our outsourced live chat support services can significantly increase visitor traffic, thereby boosting your potential customer base. We oversee the entire live chat experience, from installing the chat software to managing updates and maintenance, as well as selecting and training dedicated and skilled personnel. This comprehensive approach ultimately enhances both the quality of customer service and the overall customer experience, ensuring that your clients receive the support they deserve. By choosing us, you can not only improve efficiency but also build stronger relationships with your customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CSS No 
CakePHP No 
Drupal No 
HTML No 
Joomla! No 
MySQL No 
PHP No 
Salesforce No 
Sugar Connect No 
WordPress No 
jQuery No 

Integrations

CSS Yes 
CakePHP Yes 
Drupal Yes 
HTML Yes 
Joomla! Yes 
MySQL Yes 
PHP Yes 
Salesforce Yes 
Sugar Connect Yes 
WordPress Yes 
jQuery Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Greechat

Country

Australia

Website

www.greechat.com

Vendor Details

Company Name

Technosys IT Management

Country

India

Website

www.technosysmanagement.com/live_chat.php

Product Features

Product Features

Alternatives

Alternatives

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