Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Grapevine offers an array of essential features, such as round-the-clock access to highly skilled Australian call centre representatives, illuminating every aspect of your organization and instilling trust in both your employees and customers that their concerns are being addressed thoroughly. Available 24/7 throughout the entire year, our fully trained call centre operators provide direct communication and support. Your organization will benefit from continuous reporting, ensuring that reporters and businesses can access updates and actions at any time. We also implement an annual fixed pricing model tailored to the size of your organization, guaranteeing transparency in costs. In addition, businesses receive instant alerts regarding pressing issues, enabling prompt resolutions. Quarterly reports highlight critical areas of concern, while expert guidance is provided in accordance with your company's policies, ensuring that you always have the support you need to thrive.
Description
integratedPRIVATE ensures that your data remains within Australian borders, providing guaranteed data sovereignty. In the event of an unexpected lockdown, your team is equipped to work remotely while offshore staff can securely access your server without the risks associated with data synchronization. We utilize top-tier enterprise-grade servers, offering you the same level of hardware as ASX200 companies and the Australian Government. All client servers are located in NEXTDC’s ISO27001 certified data centres across Australia, which not only guarantees rapid connectivity but also keeps your data within the country, shielding you from potential cyber threats. Our setup employs Microsoft Remote Desktop Protocol (RDP), allowing you to safely and securely access your applications and data, utilizing all the functionalities of a Windows desktop environment. This ensures both convenience and security for your operations, no matter where your team is located.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$260 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Grapevine
Founded
2001
Country
Australiia
Website
www.whistleblowerhotline.com.au
Vendor Details
Company Name
integratedPRIVATE
Founded
2011
Country
Austrlia
Website
www.integratedprivate.com.au
Product Features
Whistleblowing
Access Controls / Permissions
No
Automated Routing
No
Compliance Management
No
Customizable Branding
No
Multi-Language Support
No
Real-Time Chat
No
Reporting / Analytics
No
Workflow / Process Automation
No
Product Features
Desktop as a Service (DaaS)
Admin Console
No
Application Management
No
BYOL Management
No
Backup & Recovery
No
Cloud Encryption
No
Device Management
No
File Management
No
GPU Virtualization
No
Multi-Factor Authentication
No
Policy Management
No
Single Sign On
No
User Provisioning
No