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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Grapevine offers an array of essential features, such as round-the-clock access to highly skilled Australian call centre representatives, illuminating every aspect of your organization and instilling trust in both your employees and customers that their concerns are being addressed thoroughly. Available 24/7 throughout the entire year, our fully trained call centre operators provide direct communication and support. Your organization will benefit from continuous reporting, ensuring that reporters and businesses can access updates and actions at any time. We also implement an annual fixed pricing model tailored to the size of your organization, guaranteeing transparency in costs. In addition, businesses receive instant alerts regarding pressing issues, enabling prompt resolutions. Quarterly reports highlight critical areas of concern, while expert guidance is provided in accordance with your company's policies, ensuring that you always have the support you need to thrive.

Description

Discover how clients have tailored Spot workflows to align with their organizational culture and regulations. Implement Spot to enhance sensitive internal communications among employees, supervisors, and human resources. Compared to other platforms, Spot achieves a greater rate of employee follow-up engagement. By serving as an impartial intermediary, Spot provides chatbots and anonymous email options that facilitate open communication channels. Spot transforms labor-intensive and error-prone internal processes into user-friendly experiences, minimizing risks and time wastage. With guided workflows tailored to your specific policies, you can significantly reduce the number of incidents that reach your attention unnecessarily. Enhance delicate communication by providing various channels for HR and staff to engage in ongoing discussions, whether anonymously or not. Your data should be an asset for your organization, and Spot seamlessly integrates with your current systems while ensuring you are never charged for access to it. This commitment to data accessibility empowers organizations to leverage their information effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 

Integrations

Amazon Web Services (AWS) Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Grapevine

Founded

2001

Country

Australiia

Website

www.whistleblowerhotline.com.au

Vendor Details

Company Name

All Turtles Corporation

Founded

2018

Country

United States

Website

talktospot.com

Product Features

Whistleblowing

Access Controls / Permissions No 
Automated Routing No 
Compliance Management No 
Customizable Branding No 
Multi-Language Support No 
Real-Time Chat No 
Reporting / Analytics No 
Workflow / Process Automation No 

Product Features

Whistleblowing

Access Controls / Permissions No 
Automated Routing No 
Compliance Management No 
Customizable Branding No 
Multi-Language Support No 
Real-Time Chat No 
Reporting / Analytics No 
Workflow / Process Automation No 

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