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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

In today's always-connected digital landscape, citizens increasingly expect to engage with their government in ways that suit their personal preferences. OneView provides a comprehensive service request management platform that streamlines the process of submitting service requests while serving as a central hub for all interactions between residents and local authorities. This user-centric solution allows residents to report and track their service requests efficiently. When a request is made, it is promptly directed to relevant local government officials for resolution, accompanied by automated notifications that keep residents updated throughout the process. As the government responds to evolving expectations from its constituents, it seeks innovative methods to digitize and disseminate information while delivering services through the devices that individuals utilize most frequently. Residents can easily request services or information online, report issues through a web portal, mobile application, email, or phone, and receive timely alerts about upcoming community events. Additionally, this system enhances the management of resident relationships by ensuring that users remain informed about their service requests, available programs, and local happenings. By embracing these modern solutions, governments can foster better communication and strengthen their connection with the community.

Description

Wellzesta’s engagement software designed for senior living revolutionizes operational efficiency by a factor of ten through features like resident self-service, automated processes, and streamlined workflows, effectively modernizing outdated communication methods into widely embraced engagement platforms that foster both resident well-being and organizational development. Functioning as a Community Operating System, it caters to a variety of stakeholders including multiple departments, CEOs, COOs, CFOs, IT teams, life enrichment coordinators, wellness professionals, marketing and sales personnel, as well as residents, their families, prospective residents, and CCaH members. This innovative solution achieves more than 14 million voice-reading plays annually, has onboarded 22,500 new users, and enjoys a commendable recommendation rate of 90%. By integrating personalized content delivery, facilitating two-way communication, offering data-driven insights, and simplifying onboarding processes, Wellzesta consolidates self-service tools, staff notifications, event management, and analytics into a single user-friendly interface, thereby enhancing community engagement, promoting wellness initiatives, and ensuring that communities remain connected and informed, ultimately setting the stage for future growth and success. In doing so, Wellzesta not only enriches the lives of residents but also empowers staff to operate more effectively and efficiently.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Brightly Origin No 
FullCount No 
Google Cloud Platform No 
NVIDIA DRIVE No 
eMenuCHOICE No 

Integrations

Brightly Origin Yes 
FullCount Yes 
Google Cloud Platform Yes 
NVIDIA DRIVE Yes 
eMenuCHOICE Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Granicus

Country

United States

Website

granicus.com/solution/govservice/oneview/

Vendor Details

Company Name

Wellzesta

Founded

2014

Country

United States

Website

www.wellzesta.com

Product Features

Assisted Living

Admissions Management No 
Billing & Invoicing No 
Building Maintenance No 
Care Planning No 
Event / Activities Planning No 
Incident Management No 
Marketing / Lead Management No 
Meal / Nutrition Management No 
Medical Records No 
Medication Tracking No 
New Resident Assessment No 
Resident Info Management No 
Scheduling No 
Staff Management No 
Work Order Management No 

Alternatives

Alternatives

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CATIE

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