Average Ratings 1 Rating

Total
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Grandstream Wave is a complimentary softphone application that enables users to initiate and receive voice calls via up to six different business or residential SIP accounts on any Android device, no matter where they are in the world. It is compatible with a range of codecs such as G.711µ/a, G.722 (HD audio), G.726-32, G.729, GSM, iLBC, Opus, and Speex, ensuring high-quality communication. The app boasts robust security features, including SIP over TLS and encryption options with 128/256-bit SRTP. Users can participate in audio conferences with up to six participants and utilize 24 virtual BLF keys, making it ideal for team collaboration. It supports the management of six SIP accounts and offers seamless integration with mobile devices, incorporating features like contact lists, call history, and customizable ringtones. Furthermore, it includes advanced enterprise capabilities such as IP PBX integration, BLF, call transfer and pickup, call recording via UCM, and LDAP support. Users can benefit from automatic call forwarding that adjusts based on time and geographic rules, enhancing flexibility. The app also fully integrates with Grandstream’s UCM-series of IP PBXs and allows users to effortlessly create QR codes for automatic provisioning. In addition, it facilitates voice channel switching among Bluetooth, earphones, speakerphones, and 3.5mm headsets, while also supporting two-way video calls using SIP and the H.264 video codec, making it a versatile communications tool. Overall, Grandstream Wave provides a comprehensive solution for both personal and professional communication needs.

Description

MyOperator is India's largest Call + WhatsApp platform, catering to 15000+ businesses including NCERT, Amazon, Lenskart, Apollo, and Myntra. Why MyOperator? MyOperator offers a range of products to boost communication and productivity, including integrated Call + WhatsApp, Cloud Contact Center, Office IVR, toll-free numbers, Campaign Management suite, Multi-store Solution, WhatsApp Business API, and advanced integrations: ✅ 15000+ Brands using Call + Whatsapp to cater to their customers ✅2.5+ Billion Conversations managed through MyOperator platform ✅ Highly rated on Google, G2, and Capterra ✅ 99.9% uptime with multi-geographu redundancy ✅ Automate service through Voice and WhatsApp bots ✅ Build intelligent WhatsApp campaigns/ auromations to engage customers ✅ Run customer service on VoIP-ready Contact Center with WhatsApp

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

DIDforSale Yes 
Freshdesk No 
KONDESK No 
Kreato CRM No 
Kylas No 
LeadSquared No 
Meritto No 
Orna Yes 
Pipedrive No 
QueueMetrics Yes 
RoloCRM No 
SIP.US Yes 
Sales Sunday No 
SalezShark No 
Servme Yes 
TransMon No 
Truecaller No 
ViiBE Yes 
Xinix Yes 
Zoho CRM No 

Integrations

DIDforSale No 
Freshdesk Yes 
KONDESK Yes 
Kreato CRM Yes 
Kylas Yes 
LeadSquared Yes 
Meritto Yes 
Orna No 
Pipedrive Yes 
QueueMetrics No 
RoloCRM Yes 
SIP.US No 
Sales Sunday Yes 
SalezShark Yes 
Servme No 
TransMon Yes 
Truecaller Yes 
ViiBE No 
Xinix No 
Zoho CRM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

₹200/month
MyOperator has 3 pricing editions, from ₹200 to ₹5000 depends upon the features like Whatsapp, IVr & Cloud Call Center Platforms . Each plan has a sub plans and you can choose the one that is well suitable for your business needs. Please go through the Myoperator website for detailed features based on the subscription plan
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Grandstream Networks

Country

United States

Website

www.grandstream.com

Vendor Details

Company Name

VoiceTree Technologies

Founded

2010

Country

India

Website

myoperator.co

Product Features

Softphone

Audio / Video Conferencing Yes 
Call Logging Yes 
Call Recording Yes 
Call Transfer Yes 
Caller Identification No 
Chat / Messaging No 
Contact Management No 
Fax Management No 

Product Features

Call Recording

Archiving Yes 
Call Sharing Yes 
Distributed Call Recording Yes 
Event Triggered Recording Yes 
File Transfer Yes 
Instant Retrieval Yes 
On-Demand Recording Yes 
Recording Bookmarking Yes 
Scheduled Recording Yes 
Screen Activity Recording Yes 
Video Call Recording No 

Call Tracking

CRM Yes 
Call Log Yes 
Call Recording Yes 
Call Routing Yes 
Caller Identification Yes 
Campaign Management Yes 
Conversion Tracking Yes 
IVR / Voice Recognition Yes 
Keyword Tracking Yes 

Campaign Management

Channel Management Yes 
Contact Database Yes 
Email Marketing No 
Event Triggered Actions Yes 
Lead Management Yes 
Multi-Campaign Yes 

Cloud Communication Platform

Audio / Video Conferencing Yes 
Call Center Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management No 
File Sharing Yes 
IVR / Voice Recognition Yes 

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input Yes 
Survey Management Yes 
Text to Speech Yes 
Voice Customization Yes 
Voice Mail Yes 

Telephony

Auto-Dialer Yes 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management Yes 
VoIP Yes 
Voice & Data Integration Yes 

WhatsApp Marketing

API Yes 
Alerts Yes 
Autoresponder Yes 
Bulk Messaging Yes 
Campaign Management Yes 
Contact Management Yes 
Multi-Language Support Yes 
Reporting / Analytics Yes 

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