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Description
Accurate billing is increasingly essential, and our Billing Module, Gradient Synthesize, provides the tools you need to streamline the process. With it, you can:
* Connect directly to usage data from over 80 vendors, with many more on the way
* Easily review and approve any modifications
* Effortlessly write back to your PSA, with integration options for 8 leading PSAs and additional ones in development
* Gain immediate insights into revenue and profitability by service, allowing you to identify top performers as well as underachievers
* Import usage data from any CSV format while saving profiles for future reference
You can start with a standard integration and utilize the platform for free, or opt for the Pro version at $99 per month for unlimited vendor integrations. Gradient partners typically save over 10 hours each month on billing reconciliation and often discover thousands in previously unbilled revenue, highlighting the significant impact of efficient billing practices. With these features, your business can achieve greater financial clarity and operational efficiency.
Description
ScalePad Cognition360 revolutionizes the ticket data from ConnectWise PSA into insightful and predictive business intelligence tailored for managed service providers. It features an extensive array of over 130 interactive reports and benchmarks that reveal underlying insights related to profitability, technician productivity, ticket trends, project outcomes, agreement renewals, and various other aspects. By utilizing a specialized data warehouse for reporting, Cognition360 effectively reduces the load on production systems, facilitating both historical trend examination and "what-if" scenarios. The incorporation of advanced machine learning and AI technology enhances predictive analytics, empowering MSP executives and virtual CIOs to pinpoint capacity issues, uncover hidden cost factors, assess client profitability, and identify operational hurdles, which can lead to a boost in profitability of 10–15%. Furthermore, for users of ConnectWise Manage, the integration process is straightforward, necessitating minimal setup and capitalizing on existing Power BI licenses for easy report visualization and interpretation. This innovative approach not only streamlines reporting but also provides actionable insights that can drive strategic business decisions.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Acronis Cyber Protect
Comet Backup
ConnectWise PSA
CyberHoot Autopilot
Microsoft Power BI
ScalePad
Integrations
Acronis Cyber Protect
Comet Backup
ConnectWise PSA
CyberHoot Autopilot
Microsoft Power BI
ScalePad
Pricing Details
$99/month
Free Trial
Free Version
Pricing Details
$449 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Gradient MSP
Country
Canada
Website
www.meetgradient.com
Vendor Details
Company Name
ScalePad
Founded
2015
Country
Canada
Website
www.scalepad.com/cognition360/
Product Features
Billing and Invoicing
Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling