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Description

Grade.us is a cloud-based reputation management platform that can be used by SEOs, digital marketing agencies, and brands. Grade.us features include review monitoring, review generation, and marketing online reviews. Grade.us allows users to collect customer reviews via email drip campaigns and a variety of tools. Notify you of new reviews on Google, Facebook, and 100+ industry-specific review sites. Our WordPress plugin and floating carousel widget allow you to share your best reviews on the site. Post your amazing reviews automatically to social media. Grade.us offers a complete set of tools for resellers that allow agencies to white-label the service, generate leads and grow their reputation service offering.

Description

SurgePoint is a cutting-edge platform for reputation management and marketing that assists businesses in garnering more 5-star reviews, fostering trust, and enhancing revenue by streamlining the processes of review and referral campaigns while consolidating feedback from essential platforms such as Google, Facebook, and Yelp into a cohesive dashboard. This platform automates the request for reviews following customer engagements, relieving businesses from the burden of manually seeking feedback, and aggregates all reviews into a unified reputation dashboard, simplifying the monitoring, responding to, and management of online reputation. In addition, it provides tools to automate referral requests at pivotal moments, allowing companies to track campaign performance through real-time analytics and leverage AI-powered insights to discern trends in customer sentiments and refine services based on received feedback. Furthermore, SurgePoint includes follow-up reminders that promote repeat business and customer retention, along with seamless integration with popular CRMs, enabling organizations to swiftly launch tailored campaigns that resonate with their audience. By utilizing this innovative platform, businesses can effectively enhance their online presence and drive growth in a competitive marketplace.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Google Business Profile Yes 
Salesforce Yes 
AgencyAnalytics Yes 
Angi No 
Axis LMS Yes 
Cyfe Yes 
Google No 
Housecall Pro No 
HubSpot CRM No 
Jobber No 
Mailchimp Yes 
Mindbody No 
Qualtrics Customer Experience Yes 
Qualtrics Employee Experience Yes 
Qualtrics XM Platform Yes 
Tripadvisor No 
WordPress Yes 
Zapier Yes 
Zoho CRM No 

Integrations

Facebook Yes 
Google Business Profile Yes 
Salesforce Yes 
AgencyAnalytics No 
Angi Yes 
Axis LMS No 
Cyfe No 
Google Yes 
Housecall Pro Yes 
HubSpot CRM Yes 
Jobber Yes 
Mailchimp No 
Mindbody Yes 
Qualtrics Customer Experience No 
Qualtrics Employee Experience No 
Qualtrics XM Platform No 
Tripadvisor Yes 
WordPress No 
Zapier No 
Zoho CRM Yes 

Pricing Details

$180.00/month
Starting price $180.00/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Grade.us

Founded

2013

Country

United States

Website

www.grade.us/home

Vendor Details

Company Name

SurgePoint

Website

www.thesurgepoint.com

Product Features

Local Marketing

Advertising Management No 
CRM No 
Email Marketing No 
Feedback Management Yes 
Live Chat No 
NAP Management (Name/Address/Phone) No 
Online Listings Management No 
PR Management No 
Reporting / Analytics No 
Review Management Yes 
SEO Management No 
Social Media Management No 
Store Locator No 
Website Management No 

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring No 
White Label Yes 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management No 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing No 
White Label Yes 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

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