Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Supercharge your eCommerce venture with a cutting-edge predictive AI designed for sustainable growth. Navigating the complexities of an eCommerce business involves countless choices related to products, pricing strategies, promotional campaigns, inventory management, advertising, and much more, which can easily become daunting. Graas’ unique AI engine taps into numerous data sources and provides actionable insights aimed at enhancing your eCommerce success. We protect your profit margins while facilitating seamless expansion across various marketplaces, direct-to-consumer websites, customer relationship management systems, marketing channels, and fulfillment processes. Now, the only choice left for you is deciding when to enroll! Our AI engine stands out as the sole solution that addresses all facets of your eCommerce operations. Uncover which pieces of content yield the best results in your store and across various marketplaces, encompassing product descriptions, keywords, pricing strategies, promotional offers, discounts, and deals. At the core of your enterprise lies your product, encompassing everything from product categories and individual stock-keeping units to different sizes, varieties, and stock levels, ensuring you maintain a competitive edge in the marketplace.

Description

500+ businesses use the Customer Support & Helpdesk software daily. This software is for high-growth companies that want to grow without the need for additional agents. 1. You can resolve up to 50% of the issues before they reach agents. To resolve all tickets, you can create your own self-service flow. You can grow without having to hire more agents. 2. No more switching tabs. Richpanel displays customer and order data in rich context next to each ticket. Agents can save a lot of time. Shopify, Shopify Plus and Magento are all possible integrations. 3. All your support channels can be managed from one place. Customers can contact you via chat or email, facebook, Instagram, phone, SMS, and you can respond to their queries from one beautiful dashboard. 4. Automate your productivity. Automately collect visitor emails, set reply time expectations, qualify visitors, and perform skill-based routing. 5 Flexible reporting platform. Beautiful UI to improve team productivity, revenue impact and satisfaction

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM
HubSpot Customer Platform
Magento
Shopify
WooCommerce
Aircall
Delhivery
Etsy
Facebook Ads
Flipkart
Klaviyo
Lazada
Mailchimp
NetSuite
Ninja Van
Odoo
SendGrid
Wish
eBay

Integrations

HubSpot CRM
HubSpot Customer Platform
Magento
Shopify
WooCommerce
Aircall
Delhivery
Etsy
Facebook Ads
Flipkart
Klaviyo
Lazada
Mailchimp
NetSuite
Ninja Van
Odoo
SendGrid
Wish
eBay

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$59/agent/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Graas

Country

Singapore

Website

www.graas.ai/

Vendor Details

Company Name

Richpanel

Founded

2019

Country

United States

Website

richpanel.com

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Line Item Reviews

Line Item

Ironbridge Software

Alternatives

XPLN Suite Reviews

XPLN Suite

XPLN GmbH
Smax AI Reviews

Smax AI

VIK Solution Co., Ltd.