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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

With the Goaland PIM solution, retailers can provide customers with timely and relevant information while enhancing their product experience across various sales channels. Begin by importing all your product details into the PIM and manage your data seamlessly through a unified interface. Streamline your processes by creating effective workflows that allow for organized customization of product data, including translations, adaptations for different markets, and validation checks. Whenever necessary, publish tailored product information that caters to distinct profiles across all sales platforms. Additionally, efficiently manage, organize, and filter a multitude of digital assets, such as images, videos, and PDFs, while ensuring compliance with copyright and reproduction rights, and send channel-specific media as needed. Track the development of each product page to maintain high-quality standards in line with your completion criteria, and swiftly identify any gaps in information that require enhancement prior to publication, ensuring that every detail is meticulously curated for optimal customer engagement. By implementing this comprehensive approach, businesses can significantly improve their product visibility and customer satisfaction.

Description

According to the Harvard Business Review, a significant 73% of consumers engage with multiple channels—whether online or offline—throughout their shopping experience. This reality necessitates that businesses offer a consistent experience across all platforms. To achieve this goal, companies must maintain an up-to-date and dependable system that encompasses the entire history of customer interactions. Implementing plusoft Omni CRM is an ideal solution for creating a seamless experience that consolidates customer data. This technology not only scales effectively but also manages various multichannel workflows and integrates with existing legacy systems. Furthermore, the need for enhanced communication between health institutions and their patients has intensified, particularly due to social distancing measures, leading to a greater reliance on tools that centralize user information to ensure optimal care and engagement in every interaction. This shift highlights the increasing importance of integrating digital solutions in customer service strategies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

GOALAND

Country

France

Website

www.goaland.com/mobile/product-information-management

Vendor Details

Company Name

Plusoft

Founded

1988

Country

Brazil

Website

plusoft.com/en/produtos/omni/

Product Features

PIM

Content Syndication Yes 
Data Modeling Yes 
Data Quality Control Yes 
Digital Asset Management Yes 
Documentation Management Yes 
Master Record Management Yes 
Version Control Yes 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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