Average Ratings 7 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

GoTo Connect gives your business a professional boost. GoTo Connect is a cloud-based, feature-rich, business phone system that helps thousands of companies in all industries and sizes to improve their communications and achieve greater success. GoTo Connect Hosted VoIP provides a wide range of features that can replace legacy landline phones such as unlimited voicemail boxes and auto attendants.

Description

Quo transforms business communications by merging phone calls, texts, and customer data into a shared, AI-driven environment. Its standout feature, Sona, acts as a virtual answering agent available 24/7 to engage callers, provide business-specific answers, and transfer conversations as needed. The platform gives businesses full oversight with unified conversation threads that consolidate every interaction across channels. Built-in CRM capabilities allow teams to manage contacts, add notes, and maintain context throughout the customer journey. Quo AI further boosts productivity with features like real-time transcription, call summaries, actionable recommendations, and AI-driven tags that automatically categorize interactions. Collaboration tools such as shared numbers, group calling, and warm transfers ensure smooth teamwork, while analytics provide managers with insight into performance trends. Customizable workflows, including scheduled messages, auto-replies, and full call flow control, give businesses flexibility to tailor communication. Backed by thousands of positive G2 reviews and trusted by over 60,000 companies, Quo is a proven solution for growing businesses that want faster, smarter, and more connected customer support.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
DealerSocket Yes 
Enthu.ai Yes 
Google Contacts No 
HubSpot Customer Platform No 
ITBoost Yes 
Kizen Yes 
Microsoft Dynamics 365 Yes 
Nekton.ai Yes 
OpenVoice Yes 
Outdoo AI Yes 
Redtail CRM Yes 
SalesMachines.ai No 
Salesforce Yes 
Slack No 
SpiceX Yes 
Stackreaction No 
Zoho CRM Yes 
Zoho Desk Yes 

Integrations

HubSpot CRM Yes 
DealerSocket No 
Enthu.ai No 
Google Contacts Yes 
HubSpot Customer Platform Yes 
ITBoost No 
Kizen No 
Microsoft Dynamics 365 No 
Nekton.ai No 
OpenVoice No 
Outdoo AI No 
Redtail CRM No 
SalesMachines.ai Yes 
Salesforce No 
Slack Yes 
SpiceX No 
Stackreaction Yes 
Zoho CRM No 
Zoho Desk No 

Pricing Details

GoTo Connect offers flexible pricing designed to meet the needs of businesses of all sizes. Our tiered plans provide access to a range of features and capabilities so organizations can choose the package that aligns with their communications goals. We frequently offer discounts and promotional rates to give even greater value to new and existing customers. With transparent, straightforward billing and no hidden fees, GoTo Connect makes it easy to budget for your communications solution. Compared to competitors, our plans emphasize both affordability and access to advanced unified communications features. Whether you’re a small business or a multi-location enterprise, GoTo Connect has an option to fit your requirements.
Free Trial No 
Free Version No 

Pricing Details

$19 per user per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

GoTo

Founded

2003

Country

United States

Website

www.goto.com/connect

Vendor Details

Company Name

Quo

Founded

2018

Country

United States

Website

www.quo.com

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center No 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management No 
Encryption No 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking No 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Call Center

Blended Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Cloud Communication Platform

Audio / Video Conferencing Yes 
Call Center Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing No 
IVR / Voice Recognition Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management No 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing No 
Mobile Access Yes 
Multi-User Collaboration No 
Voice Mail Yes 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring No 
Call Recording Yes 
Call Routing Yes 
Employee Directory No 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording Yes 
Contact Management Yes 
Encryption No 
IVR / Voice Recognition No 
Ring Groups Yes 
SIP Trunking No 
Unified Communications Yes 
Voice Quality Enhancement No 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Alternatives

Alternatives

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