Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
RQM is an advanced system designed for recording video and audio, incorporating desktop screen capture capabilities to observe interactions between customers and customer service agents, all managed via a web interface that allows for transaction evaluation and oversight. A standout aspect of Globitel's offerings is the ability to tailor solutions to meet specific needs, enabling the integration of new functionalities as requirements evolve, which is particularly crucial for adapting to changing business models. This adaptability can significantly influence the overall success or failure of new services. Built with an open architecture and modular framework, RQM offers enhanced scalability, allowing for straightforward expansions of recording capabilities by conveniently adding software and hardware components. Furthermore, in a multi-location setup, RQM's distributed architecture facilitates the easy addition of new sites, ensuring seamless integration and efficiency across various environments. This comprehensive flexibility positions RQM as a valuable asset for organizations seeking to optimize their customer service interactions.
Description
Openkoda is a specialized application development platform tailored specifically for the insurance industry.
It enables carriers, insurtech companies, managing general agents (MGAs), startups, and service providers to efficiently create comprehensive web applications, APIs, and internal tools much quicker than traditional development methods allow, while also ensuring that teams maintain complete control over their source code. Built on an open-source framework, the platform eliminates the risk of vendor lock-in.
With a modular architecture and pre-existing templates, Openkoda speeds up essential insurance processes such as policy issuance, claims handling, endorsements, and renewals, all within containerized environments that can scale horizontally and do not impose per-user fees.
Additionally, Openkoda comes equipped with industry-specific accelerators, including an AI-capable policy administration core, claims management workbenches, embedded insurance checkout components, and dashboards for underwriters that can access external risk information or activate machine learning models. This robust functionality positions Openkoda as a powerful asset for any organization looking to innovate within the insurance landscape.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Basecamp
No
Discord
No
GitHub
No
Jira
No
LDAP
No
Microsoft Teams
No
Slack
No
Stripe
No
Trello
No
Integrations
Basecamp
Yes
Discord
Yes
GitHub
Yes
Jira
Yes
LDAP
Yes
Microsoft Teams
Yes
Slack
Yes
Stripe
Yes
Trello
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$4000/month
Core version is free, available under MIT license on GitHub.
For unrestricted premium features and SLA support, choose Enterprise Plan.
For unrestricted premium features and SLA support, choose Enterprise Plan.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Globitel
Founded
1996
Country
Jordan
Website
www.globitel.com/retail-quality-management-system/
Vendor Details
Company Name
Openkoda
Founded
2022
Country
Poland
Website
openkoda.com
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Product Features
Insurance Claims Management
CRM
Yes
Claims tracking
Yes
Customer portal
Yes
Document management
Yes
EDI data exchange integrations
No
Electronic claims
Yes
Fraud management
No
Reporting
Yes
Insurance Policy
Cancellation Tracking
Yes
Claims Tracking
Yes
Policy Generation
Yes
Policy Issuance
Yes
Policy Processing
Yes
Quotes / Estimates
Yes
Rating Engine
Yes
Reinstatement Tracking
No
Reinsurance Administration
Yes
Renewal Management
Yes
Underwriting Management
Yes
Insurance Underwriting and Rating
Broker / Agent Portal
Yes
Carrier Upload
Yes
Commercial Lines
Yes
Comparative Insurance Rating
Yes
Customer Portal
Yes
For Casualty Insurance
Yes
For Health / Medical Insurance
Yes
For Life Insurance
Yes
For Personal Insurance
Yes
Multi-State
Yes
Multiple Line Rating
No