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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

RQM is an advanced system designed for recording video and audio, incorporating desktop screen capture capabilities to observe interactions between customers and customer service agents, all managed via a web interface that allows for transaction evaluation and oversight. A standout aspect of Globitel's offerings is the ability to tailor solutions to meet specific needs, enabling the integration of new functionalities as requirements evolve, which is particularly crucial for adapting to changing business models. This adaptability can significantly influence the overall success or failure of new services. Built with an open architecture and modular framework, RQM offers enhanced scalability, allowing for straightforward expansions of recording capabilities by conveniently adding software and hardware components. Furthermore, in a multi-location setup, RQM's distributed architecture facilitates the easy addition of new sites, ensuring seamless integration and efficiency across various environments. This comprehensive flexibility positions RQM as a valuable asset for organizations seeking to optimize their customer service interactions.

Description

NooBaa is an innovative software-driven infrastructure that offers enhanced agility, flexibility, and hybrid cloud functionalities. The entire deployment process can be completed in just five minutes, transitioning from download to a fully operational system. With its unmatched flexibility, pay-as-you-go pricing model, and exceptional ease of management, NooBaa introduces a groundbreaking method for handling the rapid increase in data. It supports data consumption from various sources, including AWS S3, Microsoft Azure Blobs, Google Storage, and any other AWS S3-compatible private cloud storage. By eliminating vendor lock-in, NooBaa empowers your application software stack to function independently of the underlying infrastructure. This level of independence fosters the necessary interoperability to facilitate swift migration or expansion of workloads, enabling you to execute a particular workload on a specific platform without concerns about storage issues. Additionally, NooBaa provides an AWS S3-compatible API, which has become the industry standard, ensuring compatibility regardless of the vendor or location. This approach not only simplifies data management but also significantly enhances operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon S3 No 
Google Cloud Platform No 
Microsoft Azure No 

Integrations

Amazon S3 Yes 
Google Cloud Platform Yes 
Microsoft Azure Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Globitel

Founded

1996

Country

Jordan

Website

www.globitel.com/retail-quality-management-system/

Vendor Details

Company Name

Red Hat

Founded

1993

Country

United States

Website

noobaa.com

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Product Features

Cloud Storage

Access Control No 
Archiving & Retention No 
Backup No 
Data Migration No 
Data Synchronization No 
Encryption No 
File Sharing No 
Version Control No 

Alternatives

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