Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
RQM is an advanced system designed for recording video and audio, incorporating desktop screen capture capabilities to observe interactions between customers and customer service agents, all managed via a web interface that allows for transaction evaluation and oversight. A standout aspect of Globitel's offerings is the ability to tailor solutions to meet specific needs, enabling the integration of new functionalities as requirements evolve, which is particularly crucial for adapting to changing business models. This adaptability can significantly influence the overall success or failure of new services. Built with an open architecture and modular framework, RQM offers enhanced scalability, allowing for straightforward expansions of recording capabilities by conveniently adding software and hardware components. Furthermore, in a multi-location setup, RQM's distributed architecture facilitates the easy addition of new sites, ensuring seamless integration and efficiency across various environments. This comprehensive flexibility positions RQM as a valuable asset for organizations seeking to optimize their customer service interactions.
Description
Every potential future scenario needs to be evaluated; each option carries its own likelihood. All viable choices should be weighed against both possibilities and their probabilities. Economic factors should guide the prioritization of these viable options. To maintain control, it is essential to automate all routine activities. A Supply Chain Scientist must take responsibility for the quantitative outcomes. Lokad offers insightful videos on Quantitative Supply Chain, covering topics such as demand forecasting, inventory management, pricing strategies, and more. These resources include weekly discussions with supply chain experts, concise overviews of core concepts, and organized lectures on supply chain dynamics. The Quantitative Supply Chain offers a fresh and innovative viewpoint on supply chain optimization, serving as a fundamental rethinking of numerous established practices, particularly in inventory forecasting. This approach is designed to leverage the most advanced statistical techniques and the extensive computational power that is accessible today, paving the way for a more efficient future in supply chain management. Overall, the integration of modern analytics into supply chain practices can significantly enhance decision-making processes.
API Access
Has API
No
API Access
Has API
No
Integrations
QuickBooks Commerce
No
SkuVault
No
Unleashed
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Globitel
Founded
1996
Country
Jordan
Website
www.globitel.com/retail-quality-management-system/
Vendor Details
Company Name
Lokad.com
Founded
2006
Country
France
Website
www.lokad.com
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Product Features
eCommerce
CRM
Yes
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
Yes
Email Marketing
No
Inventory Management
Yes
Kitting
Yes
Loyalty Program
No
Mobile Access
Yes
Multi-Store Management
Yes
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
Yes
SEO Management
No
Shopping Cart
No
Templates
Yes