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Description
Manage your emails seamlessly within Podio, as all correspondence is automatically logged to the relevant items for effortless tracking. With GlobiMail, you’ll have the ability to see when your customers have opened the emails you sent, ensuring you stay informed. Whether you're on a desktop, tablet, or phone, GlobiMail integrates flawlessly into your Podio experience. Interact with clients directly from Podio, allowing them to respond to your messages just like regular emails, with everything neatly organized and attached to the appropriate item. To truly grasp the efficiency and time savings that GlobiMail offers, consider taking advantage of their free trial to test it out for yourself. Simply install the browser extension, and an "Email" button will appear on every Podio item, allowing you to compose messages with just a click. It's designed to be incredibly user-friendly, making email communication a breeze. Additionally, GlobiMail will generate a comment containing a link for composing new messages, which can be easily accessed from the Mobile app, enhancing your productivity on the go.
Description
Handle customer support and communication seamlessly within Slack. Collaborate on shared email accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedInbox easily integrates with any existing email service you use, and you can acquire an @in.sharedinbox.co email for forwarding purposes. Simply type the command SharedInbox /compose to draft emails for anyone, and when responding to email threads, just select Reply Mail. Each email interaction, whether incoming or outgoing, generates a new Slack Message Thread, allowing you to tag colleagues and engage in discussions effortlessly. Additionally, every account features a support site where users can submit and manage their support inquiries. There's no need for new installations or applications since you can utilize a tool your team is already comfortable with—Slack. Be informed when your emails are sent and opened, and view attached files and images directly within Slack. You can also create a personalized email signature and set up an automatic reply message for incoming emails, enhancing your communication efficiency. This streamlined process ensures that your team stays connected and organized while managing customer support.
API Access
Has API
API Access
Has API
Integrations
Gmail
Google Cloud Platform
Microsoft Outlook
Podio
Slack
Yahoo! Mail
Integrations
Gmail
Google Cloud Platform
Microsoft Outlook
Podio
Slack
Yahoo! Mail
Pricing Details
$9 per month
Free Trial
Free Version
Pricing Details
$5 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Globi Web Solutions
Country
Canada
Website
www.globimail.com
Vendor Details
Company Name
SharedInbox
Founded
2018
Country
India
Website
sharedinbox.co
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management