Average Ratings 5 Ratings
Average Ratings 0 Ratings
Description
Glassix is an AI-powered unified message platform that connects your customer conversations across all digital channels - instant messaging apps, SMS text, email conversations and live chat on your app or website.
The platform is a secure subscription service that offers a robust feature set. It also includes visual chatbot tools with no/low-code, which require no technical expertise to use. Customers can get started quickly with GPT-4-powered conversational AI capabilities, or use the Glassix API for highly customized experiences. Glassix, in collaboration with a global integration partner network, serves a growing client base of established brands, small businesses, and high-growth ventures.
Description
Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, broadcast and supervisor dashboard analytics. It's highly customizable and handles high volume messages.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Salesforce
Yes
360dialog
No
Axis LMS
No
Azure OpenAI Service
Yes
Dialogflow
No
Facebook
No
Gmail
No
HubSpot CRM
No
HubSpot Customer Platform
No
Integry
No
Integrations
Salesforce
Yes
360dialog
Yes
Axis LMS
Yes
Azure OpenAI Service
No
Dialogflow
Yes
Facebook
Yes
Gmail
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Integry
Yes
Pricing Details
$50 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$99 per month
Team plan - $99/month
Business plan - $299/month
Enterprise plan - Custom/month
Business plan - $299/month
Enterprise plan - Custom/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Glassix
Founded
2015
Country
Israel
Website
www.glassix.com
Vendor Details
Company Name
respond.io
Founded
2017
Country
Malaysia
Website
respond.io
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Product Features
Customer Communications Management
Batch Communications
Yes
Chat / Messaging
Yes
Content Management
No
Email Distribution
Yes
Interactive Content
Yes
Multi-Channel Communications
Yes
On-Demand Communications
Yes
Personalization
Yes
Print Management
No
Template Management
Yes
Video Content
No
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No