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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

GirikSMS is a fully integrated messaging and automation solution designed for Salesforce that allows businesses to engage with their customers through SMS, WhatsApp, and web chat directly within the Salesforce interface, facilitating one-to-one interactions, bulk messaging, and multimedia content sharing with effortless CRM integration. Its extensive automation capabilities encompass features such as scheduled campaigns, drip messaging, customizable templates, workflow-triggered replies, and automatic follow-ups, all of which can be set up using Process Builder, Apex, or flows. Leveraging generative AI and Copilot capabilities, GirikSMS significantly boosts agent productivity by providing real-time suggestions for responses, conducting sentiment analysis, and offering conversational support powered by ChatGPT. The platform consolidates various messaging channels into a single inbox for efficiency, incorporates AI-driven chatbots for around-the-clock assistance and tailored workflows, and includes functionalities like text-to-voice, message duplication, survey distribution, and dynamic mapping of sender numbers. Additionally, it guarantees compliance with opt-in/out management and takes care of campaign scheduling along with detailed analytics tracking to optimize communication strategies, ensuring businesses achieve their messaging goals effectively. Furthermore, GirikSMS continues to evolve, integrating new features that cater to the changing landscape of customer interactions.

Description

Cloud-based platform offering SMS marketing software. It enables businesses to connect, engage and grow customers using a cloud-based portfolio of services including SMS, RCS, Voice, Email, WhatsApp, and Google Verified SMS. It provides solutions to over 400+ enterprises and expands its portfolio to simplify engagement and increase conversions. We enable businesses to connect, engage and grow customers using cloud-based portfolio of services with agile marketing automation solutions. It also provides a marketing automation tool that automates data ingestion, content creation, customer journeys, campaign triggering, and real-time reports.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Cellcast Yes 
ChatGPT Yes 
Facebook Messenger Yes 
Magento No 
Meta AI Yes 
MoEngage No 
Salesforce Yes 
Shopify No 
Telnyx Yes 
Twilio Yes 
WebEngage No 
WhatsApp Yes 
WooCommerce No 
WordPress No 
Zoho CRM No 

Integrations

Cellcast No 
ChatGPT No 
Facebook Messenger No 
Magento Yes 
Meta AI No 
MoEngage Yes 
Salesforce No 
Shopify Yes 
Telnyx No 
Twilio No 
WebEngage Yes 
WhatsApp No 
WooCommerce Yes 
WordPress Yes 
Zoho CRM Yes 

Pricing Details

$99 per month
Free Trial Yes 
Free Version No 

Pricing Details

$0.003
Usage based pricing
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

GirikSMS

Founded

2021

Country

United States

Website

www.giriksms.com

Vendor Details

Company Name

Mtalkz Mobility Services

Founded

2017

Country

India

Website

www.mtalkz.com

Product Features

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

Email Marketing

A/B Testing Yes 
Artificial Intelligence No 
Auto-Responders No 
CAN SPAM Compliance No 
Customer Surveys No 
Drip Campaigns No 
Dynamic Content No 
Event Triggered Email No 
Image Library No 
Landing Pages/Web Forms Yes 
Mailing List Management Yes 
Mobile Optimized Emails Yes 
Reporting/Analytics Yes 
Subscriber Management No 
Template Management Yes 
WYSIWYG Email Editor No 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords Yes 
Polls / Voting Yes 
Reporting/Analytics No 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win No 

WhatsApp Marketing

API Yes 
Alerts Yes 
Autoresponder No 
Bulk Messaging Yes 
Campaign Management Yes 
Contact Management No 
Multi-Language Support Yes 
Reporting / Analytics Yes 

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