Average Ratings 1 Rating

Total
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features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Transform your communications from a resource drain to an asset. GigTel connects your team through the most innovative, cloud-based communication platform to help you grow your business in a remote working environment. You can streamline your selling processes by communicating and working in real-time from anywhere, anytime. You can improve customer experience by contacting customers quickly and easily via chat, text, voice, or video. Real-time data analytics allows you to optimize sales and customer conversations quickly. This will allow you to make more impactful business decisions. Many companies are struggling unnecessarily due to communication issues like missed calls, complex legacy systems maintenance, and unreliable service. We are here to help. You can revive your business with a simple-to-use, flexible, and affordable hosted platform that unifies communications and improves company results. We make it easy for you to reap the benefits.

Description

Sococo is a virtual office where distributed teams can work side-by-side every day, regardless of where they might be located. Working in an organization's online office can be more productive than working on the same floor or in a single room.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cisco Webex No 
Copper Yes 
DrChrono Yes 
GoldMine CRM Yes 
Google Hangouts No 
Microsoft Dynamics 365 Yes 
Microsoft Outlook Yes 
Propertyware Yes 
Rambox No 
Sage CRM Yes 
Salesforce Yes 
Shift No 
Slack No 
SmartForm No 
Sugar Market Yes 
Sugar Sell Yes 
Zendesk Yes 
Zoho CRM Yes 
Zoom No 
eAgent Solutions Yes 

Integrations

Cisco Webex Yes 
Copper No 
DrChrono No 
GoldMine CRM No 
Google Hangouts Yes 
Microsoft Dynamics 365 No 
Microsoft Outlook No 
Propertyware No 
Rambox Yes 
Sage CRM No 
Salesforce No 
Shift Yes 
Slack Yes 
SmartForm Yes 
Sugar Market No 
Sugar Sell No 
Zendesk No 
Zoho CRM No 
Zoom Yes 
eAgent Solutions No 

Pricing Details

$9.95/user
Our FULLY loaded seat costs $24.95 with no extra (hidden) fees. It includes Video, File & Screen Share, Auto Attendant, VoIP, softphone, Mobile App, and SO much more!
Free Trial Yes 
Free Version No 

Pricing Details

$13.49/user/month
Monthly and annual pricing plans available. Special pricing available for teams of 250+. Free trial available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

GigTel

Founded

1951

Country

United States

Website

gigtel.com

Vendor Details

Company Name

Sococo

Founded

2007

Country

United States

Website

www.sococo.com

Product Features

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Cloud Communication Platform

Audio / Video Conferencing Yes 
Call Center Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing Yes 
IVR / Voice Recognition Yes 

Productivity

Collaboration Yes 
Database Creation No 
Document Creation No 
File Sharing Yes 
Notes Management No 
Office Suite No 
Presentation Tools Yes 
Project Management No 
Task Management Yes 
Team Chat Yes 

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Cloud Communication Platform

Audio / Video Conferencing Yes 
Call Center Yes 
Call Recording No 
Call Routing No 
Chat / Messaging Yes 
Fax Management No 
File Sharing Yes 
IVR / Voice Recognition No 

Conference

Abstract Management No 
Attendee Management Yes 
Badge Management No 
Catering Management No 
Client Management Yes 
Registration Management No 
Social Promotion No 
Space / Room Setup Yes 
Speaker Management No 
Sponsorship Management No 
Surveys & Feedback No 
Ticketing No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Employee Communication Tools

Activity / News Feed Yes 
Audio / Video Conferencing Yes 
Blogs No 
Chat / Messaging Yes 
Employee Directory Yes 
Event Calendar No 
File Sharing Yes 
Knowledge Management No 
Newsletter Management No 
Surveys & Feedback No 

Human Resources

360 Degree Feedback No 
Applicant Tracking No 
Attendance Management Yes 
Benefits Management No 
Career Development Planning No 
Compensation Management No 
Compliance Management No 
Employee Database No 
Employee Lifecycle Management No 
Onboarding Yes 
Payroll Management No 
Performance Management Yes 
Recruiting Management Yes 
Self Service Portal Yes 
Succession Planning No 
Time & Attendance Management Yes 
Time Off Management No 
Timesheets No 
Training Management Yes 

Internal Communications

App Integration No 
Blogs No 
Chat/Messaging Yes 
Email Management No 
Employee Directory Yes 
Event Calendar No 
Newsletter Management No 
Photo Gallery No 
Social Sharing No 
Survey Management No 
Telephony No 
Video Chat Yes 
Voice Chat Yes 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

Meeting

Action Item Tracking No 
Agenda Management Yes 
Attendee Management Yes 
Board Meetings Yes 
Committee Meetings Yes 
Internal Meetings Yes 
Invitation Management Yes 
Legislative Meetings No 
Materials Management Yes 
Meeting Feedback No 
Meeting Preparation Tools No 
Meeting Room Booking No 
Minutes Management No 
Post-Meeting Tools Yes 
Scheduling No 
Travel Management Yes 
Voting Management No 

Productivity

Collaboration Yes 
Database Creation No 
Document Creation No 
File Sharing Yes 
Notes Management No 
Office Suite No 
Presentation Tools Yes 
Project Management No 
Task Management No 
Team Chat Yes 

Project Management

Agile Methodologies Yes 
Budget Management No 
Client Portal Yes 
Collaboration Tools No 
Cost-to-Completion Tracking No 
Customizable Templates No 
Gantt Charts No 
Idea Management No 
Kanban Board No 
Milestone Tracking No 
Portfolio Management No 
Resource Management No 
Time & Expense Tracking No 
Traditional Methodologies No 

Team Communication

Activity / News Feed No 
Audio Calls No 
Calendar Management No 
Chat / Messaging Yes 
Discussion Threads Yes 
File Sharing Yes 
Mobile Access No 
Push Notifications Yes 
Search Yes 
Surveys & Feedback No 
Task Management No 
Video Conferencing Yes 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging Yes 
Fax Management No 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting Yes 
Presentation Streaming No 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability No 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting Yes 
Presentation Streaming No 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability No 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

Alternatives

Alternatives

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