Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Transform your communications from a resource drain to an asset. GigTel connects your team through the most innovative, cloud-based communication platform to help you grow your business in a remote working environment. You can streamline your selling processes by communicating and working in real-time from anywhere, anytime. You can improve customer experience by contacting customers quickly and easily via chat, text, voice, or video. Real-time data analytics allows you to optimize sales and customer conversations quickly. This will allow you to make more impactful business decisions. Many companies are struggling unnecessarily due to communication issues like missed calls, complex legacy systems maintenance, and unreliable service. We are here to help. You can revive your business with a simple-to-use, flexible, and affordable hosted platform that unifies communications and improves company results. We make it easy for you to reap the benefits.
Description
Revolutionize your sales approach with the exclusive platform designed for recruiting remote sales professionals, overseeing and managing your team, tracking results, and evaluating success. This allows you to have an “in-house” team that operates remotely. With a flexible model that entails no commitments, no minimum requirements, and no lengthy contracts, scaling your team becomes a straightforward process. Unlike standard talent platforms, Overpass is dedicated solely to remote sales representatives with expertise across more than 100 industries. This specialization leads to quicker hiring processes, reduced training times, increased representative retention, and a healthier profit margin. Through a single web-based application, your remote team can access leads, follow scripts, make calls, send emails, and report their results—all without the need to invest heavily in calling infrastructure. This system enhances accountability while boosting profitability. Moreover, using your web browser, you can conduct live call monitoring and give feedback in real-time or post-call, facilitating continuous training and improvement. No matter where your remote team members are situated, you maintain complete control over their activities and performance. This innovative approach empowers you to adapt swiftly to market demands while maximizing your sales potential.
API Access
Has API
No
API Access
Has API
No
Integrations
Copper
Yes
DrChrono
Yes
GoldMine CRM
Yes
Microsoft Dynamics 365
Yes
Microsoft Outlook
Yes
Propertyware
Yes
Sage CRM
Yes
Salesforce
Yes
Sugar Market
Yes
Sugar Sell
Yes
Integrations
Copper
No
DrChrono
No
GoldMine CRM
No
Microsoft Dynamics 365
No
Microsoft Outlook
No
Propertyware
No
Sage CRM
No
Salesforce
No
Sugar Market
No
Sugar Sell
No
Pricing Details
$9.95/user
Our FULLY loaded seat costs $24.95 with no extra (hidden) fees. It includes Video, File & Screen Share, Auto Attendant, VoIP, softphone, Mobile App, and SO much more!
Free Trial
Yes
Free Version
No
Pricing Details
$160 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
GigTel
Founded
1951
Country
United States
Website
gigtel.com
Vendor Details
Company Name
Overpass
Founded
2014
Country
United States
Website
www.overpass.com
Product Features
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
Cloud Communication Platform
Audio / Video Conferencing
Yes
Call Center
Yes
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
Yes
File Sharing
Yes
IVR / Voice Recognition
Yes
Productivity
Collaboration
Yes
Database Creation
No
Document Creation
No
File Sharing
Yes
Notes Management
No
Office Suite
No
Presentation Tools
Yes
Project Management
No
Task Management
Yes
Team Chat
Yes