Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Transform your communications from a resource drain to an asset. GigTel connects your team through the most innovative, cloud-based communication platform to help you grow your business in a remote working environment. You can streamline your selling processes by communicating and working in real-time from anywhere, anytime. You can improve customer experience by contacting customers quickly and easily via chat, text, voice, or video. Real-time data analytics allows you to optimize sales and customer conversations quickly. This will allow you to make more impactful business decisions. Many companies are struggling unnecessarily due to communication issues like missed calls, complex legacy systems maintenance, and unreliable service. We are here to help. You can revive your business with a simple-to-use, flexible, and affordable hosted platform that unifies communications and improves company results. We make it easy for you to reap the benefits.
Description
IntelePeer’s Communications Automation Platform (CAP) offers a cloud-based solution tailored to streamline customer interactions and elevate user experiences. This platform integrates seamlessly with enterprise applications, enabling businesses to enhance efficiency, reduce operational costs, and automate communications across multiple channels like voice, SMS, and social messaging. Leveraging generative AI, CAP supports omnichannel communication and adapts to on-premises, cloud, or hybrid infrastructures, making it a flexible choice for modernizing organizational workflows. With robust enterprise-grade security and compliance features, IntelePeer ensures the protection of sensitive data while empowering organizations to optimize their communication strategies.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Salesforce
Yes
Zendesk
Yes
Amazon
No
Cisco Webex
No
Copper
Yes
DrChrono
Yes
Facebook
No
GoldMine CRM
Yes
IBM watsonx Assistant
No
Mailgun
No
Integrations
Salesforce
Yes
Zendesk
Yes
Amazon
Yes
Cisco Webex
Yes
Copper
No
DrChrono
No
Facebook
Yes
GoldMine CRM
No
IBM watsonx Assistant
Yes
Mailgun
Yes
Pricing Details
$9.95/user
Our FULLY loaded seat costs $24.95 with no extra (hidden) fees. It includes Video, File & Screen Share, Auto Attendant, VoIP, softphone, Mobile App, and SO much more!
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
GigTel
Founded
1951
Country
United States
Website
gigtel.com
Vendor Details
Company Name
IntelePeer
Founded
2003
Country
United States
Website
intelepeer.com/platform/
Product Features
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
Cloud Communication Platform
Audio / Video Conferencing
Yes
Call Center
Yes
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
Yes
File Sharing
Yes
IVR / Voice Recognition
Yes
Productivity
Collaboration
Yes
Database Creation
No
Document Creation
No
File Sharing
Yes
Notes Management
No
Office Suite
No
Presentation Tools
Yes
Project Management
No
Task Management
Yes
Team Chat
Yes
Product Features
Call Center
Blended Call Center
Yes
Call Logging
No
Call Recording
Yes
Call Scripting
No
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
No
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
No
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
Cloud Communication Platform
Audio / Video Conferencing
Yes
Call Center
Yes
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
Yes
File Sharing
No
IVR / Voice Recognition
Yes
Customer Communications Management
Batch Communications
Yes
Chat / Messaging
Yes
Content Management
No
Email Distribution
Yes
Interactive Content
No
Multi-Channel Communications
Yes
On-Demand Communications
Yes
Personalization
Yes
Print Management
No
Template Management
No
Video Content
No
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
No
Caller ID
Yes
Disaster Recovery
Yes
International Numbers
No
Multiple DID Options
Yes
PSTN Forwarding
Yes
Toll-Free Numbers
Yes
e911
Yes
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
Yes
Voice Mail
No