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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Make your online experience shine with the power of video. Ghost makes it as easy as possible to experiment with video commerce through our full suite of solutions, including shoppable (or interactive) video, livestream events, and one-on-one live personal shopping. All of our products are super easy to get started with - from zero to nominal integrations. Not sure what'll work for you? Our shoppable video solution is completely free to use, and your first livestream is on us. We offer dedicated support to help you get up and on your way - and using our products to their maximum potential over time. Ghost's video commerce suite is designed to boost engagement and improve key business metrics such as time on site and conversions. Use one, or multiple products to build out a video experience that resonates with your audiences.

Description

Engage customers and drive conversions through dynamic social livestreams combined with tailored shopping experiences. With Social Chat, you can interact with shoppers just like in a physical store, allowing for real-time suggestions and personalized recommendations. This feature enables customers to connect not only with your brand but also with fellow shoppers instantaneously. As a result, there is a notable increase in both add-to-cart and checkout rates. Additionally, you can build a comprehensive customer database directly from your livestream events, supported by robust analytics that reveal the customer journey leading to purchase decisions. While establishing a community on social media platforms is beneficial, it's essential to understand that you won't have ownership of your audience or full control over your brand there. Social Chat empowers you to own your audience on your own site, fostering a community that you can engage with and eventually convert into loyal customers. The urgency that live streams naturally generate encourages quicker purchasing decisions, and with Social Chat, users can effortlessly add items to their cart and complete purchases with just a single click. This seamless checkout process not only provides instant gratification but also significantly boosts conversion rates, ensuring that your marketing efforts yield optimal results.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
BigCommerce Yes 
Elastic Path Yes 
Magento Yes 
Salesforce B2C Commerce Yes 
WooCommerce Yes 
commercetools Yes 

Integrations

Shopify Yes 
BigCommerce No 
Elastic Path No 
Magento No 
Salesforce B2C Commerce No 
WooCommerce No 
commercetools No 

Pricing Details

$0/month
Shoppable Video - FREE
1:Many Livestream Shopping - $299+/month
1:1 Live Personal Shopping - $399+/month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

GhostRetail

Founded

2020

Country

Canada

Website

www.ghostretail.com

Vendor Details

Company Name

Social Chat

Founded

2021

Country

United States

Website

onsocialchat.com

Product Features

Product Features

eCommerce Personalization

A/B Testing No 
Abandoned Cart Email No 
Dynamic Pricing No 
Offers & Discounts Notifications No 
Personalized Site Navigation No 
Product Recommendations No 
Reporting / Analytics No 
Social Insights No 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

Alternatives

Alternatives

Amazon Live Reviews

Amazon Live

Amazon