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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

GetInChat facilitates real-time conversations between your website visitors and you, enhancing customer engagement and fostering loyalty before they exit your platform. It also allows you to transfer chat sessions to a colleague, providing an opportunity to consult with a more knowledgeable agent when necessary. Users are automatically prompted with a chat invitation, which can greatly boost the conversion rates on your site. Our service ensures a secure SSL connection to protect your data and privacy. Prior to the initiation of a chat session, you'll receive essential user information, such as the client's page URL, country, and location, among other details. Additionally, you can assess the effectiveness of your support team and explore valuable insights for improving your business. To integrate this service, simply insert a few lines of JavaScript code into your website, making the setup quick and straightforward. By enhancing communication and support, you can create a more appealing experience for your visitors.

Description

Responcierge is a comprehensive engagement platform ideal for companies of any scale. It offers an array of robust tools designed to enhance the interaction experience with website visitors. Customer service agents can connect with clients through features such as recorded video messages and interactive chat options. With this platform, users have the flexibility to initiate conversations via live text chats or send pre-recorded video replies. Additionally, Responcierge includes various communication options for engaging clients, such as the ability to schedule demonstrations, download informative whitepapers, and more, ensuring a versatile approach to customer interaction. This multifaceted tool is essential for businesses looking to enhance their customer engagement strategies effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$15 per user per month
Free Trial No 
Free Version Yes 

Pricing Details

starting price $5/year
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

STAMUL

Country

United States

Website

getinchat.com

Vendor Details

Company Name

Responcierge

Founded

2016

Country

United States

Website

responcierge.com

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

Alternatives

Alternatives

ActiveHelper Live Chat Reviews

ActiveHelper Live Chat

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