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Description
GestorMSP is an all-encompassing platform for Remote Monitoring & Management (RMM) and IT Service Management (ITSM), specifically designed for Managed Service Providers (MSPs) as well as corporate IT departments. With a unified dashboard, users can oversee and control their clients’ entire IT ecosystem, including Windows, Linux, and macOS devices, servers, virtual machines (such as Hyper-V and Proxmox), Docker and Kubernetes containers, and network devices through SNMP.
Among its standout features are:
- Real-time monitoring with customizable alerts and structured monitoring profiles
- Integrated remote access capabilities (native RDP using WebRTC/P2P) that ensure minimal latency
- Automated management of patches and over-the-air (OTA) updates
- Comprehensive endpoint antivirus and security measures, complemented by a Security Center dedicated to vulnerability and compliance oversight
- Automation of scripts and the capability for bulk software deployment
- An extensive ITSM module encompassing tickets, SLAs, CMDB, approval processes, a knowledge base, and workflow automation
- Seamless integration with Active Directory, Microsoft 365/Entra ID, and backup solutions like Veeam
- A robust multi-tenancy structure that allows it to scale efficiently from small-scale operations to environments managing millions of devices, making it a versatile choice for IT management.
Description
Wegweiser serves as a versatile SaaS platform tailored for both managed service providers and IT departments, enhancing remote monitoring and management (RMM) systems with added endpoint intelligence. Utilizing agents compatible with Windows, Linux, and macOS, it gathers essential device telemetry to analyze various aspects such as system performance, security measures, application usage, network metrics, software inventory, and patch management status. The user-friendly console effectively consolidates insights and health scores for devices, groups, organizations, and tenants, incorporating onboarding evaluations, trend analysis, alerts, reporting features, and compliance control mappings. Technicians benefit from AI-assisted chat, which aids in exploring findings and determining probable causes of issues. Additionally, the platform includes browser-based terminal access and remote-control functionalities to facilitate endpoint management. Wegweiser seamlessly integrates with select help-desk and RMM solutions, allowing for the distribution of alerts via Slack, Microsoft Teams, email, or webhooks. This platform is specifically designed to assist MSPs overseeing various client environments while simultaneously providing internal IT teams with enhanced visibility and control alongside their existing RMM tools. With its comprehensive features, Wegweiser empowers users to streamline their operations and improve overall service delivery.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Active Directory
Yes
Kaseya VSA
No
Malwarebytes
Yes
Microsoft 365
Yes
Microsoft Entra ID
Yes
Microsoft Teams
No
Slack
No
Zammad
No
Integrations
Active Directory
No
Kaseya VSA
Yes
Malwarebytes
No
Microsoft 365
No
Microsoft Entra ID
No
Microsoft Teams
Yes
Slack
Yes
Zammad
Yes
Pricing Details
$49.90/month
Native Integrated Remote Access — No Third-Party Tools
100% built-in remote access, fully integrated into GestorMSP — unlike competitors that rely on third-party remote tools
GestorMSP Connect App (proprietary remote access application)
RD Web — remote desktop straight from the browser
Integrated SSH
Remote CMD and PowerShell directly from the dashboard
Secure sessions with role-based access control (RBAC)
Monitoring & Alerts
Real-time endpoint monitoring (servers, workstations, laptops)
CPU, memory, and disk metrics with history and uptime
Real-time alerts by severity (critical / warning / info) with configurable thresholds
Alert acknowledgement and resolution
Live dashboard with auto-refresh
Patch & Software Management
Patch management (detection, severity, and bulk installation)
Installed-software inventory
Remote software deployment and installation
Automation
Reusable scripts (PowerShell, Bash, and Python)
Scheduled and on-demand execution
Bulk operations (restart, shutdown, update, backup, scan)
Inventory & Assets
Hardware and IT asset inventory
Organization by device type, status, and advanced filters
Multi-tenant management (all clients in a single panel)
Basic Security
On-demand endpoint security scan
Per-device security score
Reporting & Access
Device, performance, and alert reports with export
Responsive web interface (access from a mobile browser)
OPTIONAL ADD-ON MODULES (sold separately — NOT included in RMM)
ITSM
PSA
CRM
AI Module (predictive analytics, anomaly detection, automated suggestions, predictive maintenance)
Network Module (network discovery, topology, SNMP/IP monitoring)
100% built-in remote access, fully integrated into GestorMSP — unlike competitors that rely on third-party remote tools
GestorMSP Connect App (proprietary remote access application)
RD Web — remote desktop straight from the browser
Integrated SSH
Remote CMD and PowerShell directly from the dashboard
Secure sessions with role-based access control (RBAC)
Monitoring & Alerts
Real-time endpoint monitoring (servers, workstations, laptops)
CPU, memory, and disk metrics with history and uptime
Real-time alerts by severity (critical / warning / info) with configurable thresholds
Alert acknowledgement and resolution
Live dashboard with auto-refresh
Patch & Software Management
Patch management (detection, severity, and bulk installation)
Installed-software inventory
Remote software deployment and installation
Automation
Reusable scripts (PowerShell, Bash, and Python)
Scheduled and on-demand execution
Bulk operations (restart, shutdown, update, backup, scan)
Inventory & Assets
Hardware and IT asset inventory
Organization by device type, status, and advanced filters
Multi-tenant management (all clients in a single panel)
Basic Security
On-demand endpoint security scan
Per-device security score
Reporting & Access
Device, performance, and alert reports with export
Responsive web interface (access from a mobile browser)
OPTIONAL ADD-ON MODULES (sold separately — NOT included in RMM)
ITSM
PSA
CRM
AI Module (predictive analytics, anomaly detection, automated suggestions, predictive maintenance)
Network Module (network discovery, topology, SNMP/IP monitoring)
Free Trial
Yes
Free Version
Yes
Pricing Details
$2/endpoint/month
Bring Your Own Key is $2/endpoint/month; you supply the AI-provider key and pay the provider separately. Standard is $5/endpoint/month with 60 Wegcoins per endpoint. Continuous is $15/endpoint/month with 400 Wegcoins per endpoint. Each account starts with 1,000 free Wegcoins and no card is required. Billing counts only endpoints that checked in during the month.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
GestorMSP
Founded
2026
Country
Brazil
Website
gestormsp.com.br
Vendor Details
Company Name
Old Forge Technologies
Founded
2020
Country
United Kingdom
Website
wegweiser.tech/
Product Features
MSP
Backup Management
Yes
Billing & Invoicing
Yes
CRM
Yes
Dashboard
Yes
Help Desk
Yes
Issue Management
Yes
Live Chat
Yes
Patch Management
Yes
Privileged Access Management (PAM)
No
Project Management
Yes
Remote Access
Yes
Remote Systems Monitoring
Yes
Scheduling
Yes
RMM
Deployment Management
Yes
For MSPs
Yes
IT Asset Management
Yes
Mobile Access
No
Network Monitoring
Yes
Patch Management
Yes
Real-time Alerts
Yes
Remediation Management
Yes
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
