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features
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support

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Description

GestorMSP is an all-encompassing platform for Remote Monitoring & Management (RMM) and IT Service Management (ITSM), specifically designed for Managed Service Providers (MSPs) as well as corporate IT departments. With a unified dashboard, users can oversee and control their clients’ entire IT ecosystem, including Windows, Linux, and macOS devices, servers, virtual machines (such as Hyper-V and Proxmox), Docker and Kubernetes containers, and network devices through SNMP. Among its standout features are: - Real-time monitoring with customizable alerts and structured monitoring profiles - Integrated remote access capabilities (native RDP using WebRTC/P2P) that ensure minimal latency - Automated management of patches and over-the-air (OTA) updates - Comprehensive endpoint antivirus and security measures, complemented by a Security Center dedicated to vulnerability and compliance oversight - Automation of scripts and the capability for bulk software deployment - An extensive ITSM module encompassing tickets, SLAs, CMDB, approval processes, a knowledge base, and workflow automation - Seamless integration with Active Directory, Microsoft 365/Entra ID, and backup solutions like Veeam - A robust multi-tenancy structure that allows it to scale efficiently from small-scale operations to environments managing millions of devices, making it a versatile choice for IT management.

Description

The COVID-19 pandemic has introduced various obstacles for businesses and remote IT monitoring systems. It is reassuring to have a dependable solution during these unpredictable times. For a quarter of a century, Paessler has been dedicated to developing software that enhances the efficiency of IT professionals. One of our most innovative solutions to meet today's challenges is Hosted Monitoring. With Paessler PRTG Hosted Monitor, you gain immediate access to comprehensive monitoring capabilities. It covers essential aspects such as traffic, applications, availability, and bandwidth. Unlike traditional in-house setups, your PRTG instance can be operational in a remarkably brief period. There’s no requirement to procure additional hardware or search for a machine with available resources. PRTG Hosted Monitor operates without agents, allowing you to commence monitoring directly from your web browser instantly. We ensure that your PRTG instance is hosted on robust AWS servers located in your preferred region, along with regular backups to guarantee data safety. This proactive approach to monitoring can significantly alleviate the pressures faced by IT teams during these challenging times.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Active Directory Yes 
Amazon Web Services (AWS) No 
Apache Aurora No 
Comet Backup No 
Dell EMC Avamar No 
EcholoN No 
Malwarebytes Yes 
Microsoft 365 Yes 
Microsoft Entra ID Yes 
Microsoft Exchange No 
Oracle Cloud Infrastructure No 
UVexplorer No 
VMware Cloud No 

Integrations

Active Directory No 
Amazon Web Services (AWS) Yes 
Apache Aurora Yes 
Comet Backup Yes 
Dell EMC Avamar Yes 
EcholoN Yes 
Malwarebytes No 
Microsoft 365 No 
Microsoft Entra ID No 
Microsoft Exchange Yes 
Oracle Cloud Infrastructure Yes 
UVexplorer Yes 
VMware Cloud Yes 

Pricing Details

$49.90/month
Native Integrated Remote Access — No Third-Party Tools

100% built-in remote access, fully integrated into GestorMSP — unlike competitors that rely on third-party remote tools
GestorMSP Connect App (proprietary remote access application)
RD Web — remote desktop straight from the browser
Integrated SSH
Remote CMD and PowerShell directly from the dashboard
Secure sessions with role-based access control (RBAC)


Monitoring & Alerts


Real-time endpoint monitoring (servers, workstations, laptops)
CPU, memory, and disk metrics with history and uptime
Real-time alerts by severity (critical / warning / info) with configurable thresholds
Alert acknowledgement and resolution
Live dashboard with auto-refresh


Patch & Software Management


Patch management (detection, severity, and bulk installation)
Installed-software inventory
Remote software deployment and installation


Automation


Reusable scripts (PowerShell, Bash, and Python)
Scheduled and on-demand execution
Bulk operations (restart, shutdown, update, backup, scan)


Inventory & Assets


Hardware and IT asset inventory
Organization by device type, status, and advanced filters
Multi-tenant management (all clients in a single panel)


Basic Security


On-demand endpoint security scan
Per-device security score


Reporting & Access


Device, performance, and alert reports with export
Responsive web interface (access from a mobile browser)



OPTIONAL ADD-ON MODULES (sold separately — NOT included in RMM)


ITSM
PSA
CRM
AI Module (predictive analytics, anomaly detection, automated suggestions, predictive maintenance)
Network Module (network discovery, topology, SNMP/IP monitoring)
Free Trial Yes 
Free Version Yes 

Pricing Details

$149 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

GestorMSP

Founded

2026

Country

Brazil

Website

gestormsp.com.br

Vendor Details

Company Name

Paessler

Founded

1997

Country

Germany

Website

www.paessler.com/prtg-hosted-monitor

Product Features

MSP

Backup Management Yes 
Billing & Invoicing Yes 
CRM Yes 
Dashboard Yes 
Help Desk Yes 
Issue Management Yes 
Live Chat Yes 
Patch Management Yes 
Privileged Access Management (PAM) No 
Project Management Yes 
Remote Access Yes 
Remote Systems Monitoring Yes 
Scheduling Yes 

RMM

Deployment Management Yes 
For MSPs Yes 
IT Asset Management Yes 
Mobile Access No 
Network Monitoring Yes 
Patch Management Yes 
Real-time Alerts Yes 
Remediation Management Yes 

Product Features

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management Yes 
Patch Management Yes 
Remote Access Yes 
Scheduling Yes 
Software Inventory No 
User Activity Monitoring No 

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard Yes 
Help Desk No 
Issue Management Yes 
Live Chat No 
Patch Management Yes 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access Yes 
Remote Systems Monitoring No 
Scheduling Yes 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager Yes 
Diagnostic Tools No 
IP Address Monitoring Yes 
Internet Usage Monitoring Yes 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring Yes 
Uptime Monitoring No 
Web Traffic Reporting Yes 

RMM

Deployment Management No 
For MSPs No 
IT Asset Management No 
Mobile Access No 
Network Monitoring Yes 
Patch Management Yes 
Real-time Alerts No 
Remediation Management No 

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