Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Take your social commerce to unprecedented heights with Gesprek, a powerful conversational marketing solution that transforms your social media and messaging platforms into an efficient sales powerhouse. By enhancing your sales strategy, you can collaborate more swiftly than ever before. This comprehensive messaging tool is designed to attract, capture, and qualify leads, turning them into devoted customers. With features like live chat, you can close deals more effectively while engaging customers through personalized and interactive messages that foster retention. Additionally, automate real-time support to enhance customer satisfaction. Gesprek provides your sales and customer engagement teams with the ability to manage communications effortlessly across various platforms, including Facebook, Messenger, WhatsApp, WeChat, SMS, email, and even your website. This platform streamlines your customer management and lead qualification processes, all presented in an intuitive and accessible dashboard, allowing you to focus on what truly matters: building relationships and driving sales. Ultimately, Gesprek equips you with the tools necessary to elevate your customer experience and achieve remarkable results.
Description
Extend a warm welcome by sending tailored messages to the right opportunities and generating leads effectively. Streamline your greeting process by automating welcome messages, allowing you to attract and gather customer information for easier follow-up and contact. Delegate tasks to the appropriate team members, enabling quick and professional interactions through the use of message templates, multimedia buttons, and product details, while incorporating emojis to foster engaging relationships. Centralize customer data from various channels into a single platform for better management. Organize customers into distinct groups based on your specific needs and business model for targeted outreach. Enhance your business operations by establishing multiple automated workflows or customer interaction strategies, ensuring that you provide a high-quality experience that is informed by behavioral tracking. Evaluate your conversations and customer insights through analysis by time, tags, or agents, which will aid in refining your customer service approach and ultimately drive sales growth. By leveraging these strategies, you can create a seamless experience that not only meets but exceeds customer expectations.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Facebook
Yes
Facebook Messenger
Yes
Instagram
Yes
WeChat
Yes
WhatsApp
Yes
Integrations
Facebook
No
Facebook Messenger
No
Instagram
No
WeChat
No
WhatsApp
No
Pricing Details
$119 per month
Free Trial
Yes
Free Version
No
Pricing Details
$9.59 per user per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Gesprek
Country
United States
Website
www.gesprek.chat/
Vendor Details
Company Name
VietnamBiz
Founded
2013
Country
Viet Nam
Website
subiz.com
Product Features
Conversational Marketing
Appointment Scheduling
No
Audience Segmentation
No
Chatbot
No
Email Automation
No
Group Messaging
No
Human Handover
No
Lead Distribution
No
Lead Qualification
No
Mobile Messaging
No
Multi-Channel Communication
No
Product Recommendations
No
Video Chat
No
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes