Average Ratings 1 Rating
Average Ratings 1 Rating
Description
You don't need to speak to the users in order to understand what they experienced (replays, behavior insights, etc.). End-2-end Transaction Insights (business, technology, etc). Poor user experience can be caused by issues with the interface design or technology. Germain UX identifies the root-cause and use cases of issues, down to user clicks and scenarios and technology (network requests, code, sql etc.). Ineffective business operations can be caused by a lack of training, poor organizational structure, and attrition. Germain UX identifies the main gaps and their root cause, in real-time, 24x7. Low conversion rates can be caused by a number of factors, including a crowded call center, a lack of expertise and difficulty finding information on a site. Germain UX can help identify actionable insights. A poor customer experience can be caused by a number of factors, including a product or service that is ineffective, lacked support, and difficult to find online material. Germain UX identifies these insights in real-time and 24x7.
Description
Spend more time creating great software than fighting it.
Raygun, a cloud-based platform, provides error, crash and performance monitoring for web and mobile apps. Raygun's powerful suite allows teams to have complete visibility into issues their users face, and can provide code-level details into the root causes.
Raygun's products cover three main areas: APM, Crash Reporting and Real User Monitoring. They are all fully integrated to each other to provide powerful insights unlike anything your team has ever experienced.
Raygun allows you to see how your users actually use your software. You can quickly detect, diagnose, and fix performance issues faster.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Apache Solr
Yes
Bitbucket
No
Blink
No
CA Flowdock
No
Elasticsearch
Yes
GitHub
No
GitHub Student Developer Pack
No
Jira Work Management
No
Oracle Application Testing Suite
Yes
Oracle Siebel CRM
Yes
Integrations
Apache Solr
No
Bitbucket
Yes
Blink
Yes
CA Flowdock
Yes
Elasticsearch
No
GitHub
Yes
GitHub Student Developer Pack
Yes
Jira Work Management
Yes
Oracle Application Testing Suite
No
Oracle Siebel CRM
No
Pricing Details
$460 per month
Free Trial
No
Free Version
No
Pricing Details
$4 per month
Starting from just $4 per 10,000 events per month.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Germain UX
Founded
2012
Country
United States
Website
germainux.com
Vendor Details
Company Name
Raygun
Founded
2012
Country
New Zealand
Website
www.raygun.com
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Yes
Diagnostic Tools
Yes
Full Transaction Diagnostics
Yes
Performance Control
Yes
Resource Management
No
Root-Cause Diagnosis
Yes
Server Performance
Yes
Trace Individual Transactions
Yes
Business Process Management
Access Controls / Permissions
Yes
Alerts / Notifications
Yes
Business Process Automation
Yes
Business Rules Management
Yes
Collaboration
Yes
Process Change Tracking
Yes
Process Mapping
Yes
Process Modeling & Design
No
Visual Workflow Management
Yes
Data Analysis
Data Discovery
Yes
Data Visualization
Yes
High Volume Processing
Yes
Predictive Analytics
Yes
Regression Analysis
Yes
Sentiment Analysis
No
Statistical Modeling
Yes
Text Analytics
Yes
DevOps
Approval Workflow
No
Dashboard
Yes
KPIs
Yes
Policy Management
No
Portfolio Management
No
Prioritization
Yes
Release Management
Yes
Timeline Management
Yes
Troubleshooting Reports
Yes
Product Features
Application Performance Monitoring (APM)
Baseline Manager
No
Diagnostic Tools
Yes
Full Transaction Diagnostics
Yes
Performance Control
Yes
Resource Management
No
Root-Cause Diagnosis
Yes
Server Performance
Yes
Trace Individual Transactions
Yes
Bug Tracking
Backlog Management
Yes
Filtering
Yes
Issue Tracking
Yes
Release Management
Yes
Task Management
Yes
Ticket Management
Yes
Workflow Management
Yes
Website Monitoring
Availability Testing
No
Event Logs
No
Event-Based Notifications
Yes
FTP Monitoring
No
Mail Server Monitoring
No
Maintenance Scheduling
No
Performance Metrics
Yes
Real Time Monitoring
Yes
Transaction Monitoring
No
Uptime Reporting
Yes