Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

You don't need to speak to the users in order to understand what they experienced (replays, behavior insights, etc.). End-2-end Transaction Insights (business, technology, etc). Poor user experience can be caused by issues with the interface design or technology. Germain UX identifies the root-cause and use cases of issues, down to user clicks and scenarios and technology (network requests, code, sql etc.). Ineffective business operations can be caused by a lack of training, poor organizational structure, and attrition. Germain UX identifies the main gaps and their root cause, in real-time, 24x7. Low conversion rates can be caused by a number of factors, including a crowded call center, a lack of expertise and difficulty finding information on a site. Germain UX can help identify actionable insights. A poor customer experience can be caused by a number of factors, including a product or service that is ineffective, lacked support, and difficult to find online material. Germain UX identifies these insights in real-time and 24x7.

Description

SolarWinds®, Pingdom®, is a SaaS-based web application performance monitoring solution that is powerful and affordable. It is a single product that provides comprehensive web app performance monitoring and user experience monitoring. It includes four main capabilities: 1. Monitoring the uptime of webpages and other critical components such as APIs. CDNs, DNS and networks, email, and many other things 2. Monitoring page speed and page rankings 3. Monitoring synthetic transactions from the simplest to most complex Transaktions 4. Real user monitoring (RUM) allows for a deeper understanding of users. The user's digital experience and web application availability and performance

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

APIANT No 
Blink No 
Cloudaware No 
Desktop.com No 
Klipfolio No 
Oracle Siebel CRM Yes 
Parim No 
ProjectManager No 
PyPI No 
Quickwork No 
Repozix No 
Salesforce Yes 
Squadcast No 
Status.io No 
Talkspirit No 
ThreatBlockr No 
Workato No 
netTerrain Logical No 

Integrations

APIANT Yes 
Blink Yes 
Cloudaware Yes 
Desktop.com Yes 
Klipfolio Yes 
Oracle Siebel CRM No 
Parim Yes 
ProjectManager Yes 
PyPI Yes 
Quickwork Yes 
Repozix Yes 
Salesforce No 
Squadcast Yes 
Status.io Yes 
Talkspirit Yes 
ThreatBlockr Yes 
Workato Yes 
netTerrain Logical Yes 

Pricing Details

$460 per month
Free Trial No 
Free Version No 

Pricing Details

$164.45/year
Full pricing information: https://ancillary-proxy.atarimworker.io?url=https%3A%2F%2Fwww.pingdom.com%2Fpricing%2F
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Germain UX

Founded

2012

Country

United States

Website

germainux.com

Vendor Details

Company Name

SolarWinds

Founded

1999

Country

United States

Website

www.pingdom.com

Product Features

Application Performance Monitoring (APM)

Baseline Manager Yes 
Diagnostic Tools Yes 
Full Transaction Diagnostics Yes 
Performance Control Yes 
Resource Management No 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

Business Process Management

Access Controls / Permissions Yes 
Alerts / Notifications Yes 
Business Process Automation Yes 
Business Rules Management Yes 
Collaboration Yes 
Process Change Tracking Yes 
Process Mapping Yes 
Process Modeling & Design No 
Visual Workflow Management Yes 

Data Analysis

Data Discovery Yes 
Data Visualization Yes 
High Volume Processing Yes 
Predictive Analytics Yes 
Regression Analysis Yes 
Sentiment Analysis No 
Statistical Modeling Yes 
Text Analytics Yes 

DevOps

Approval Workflow No 
Dashboard Yes 
KPIs Yes 
Policy Management No 
Portfolio Management No 
Prioritization Yes 
Release Management Yes 
Timeline Management Yes 
Troubleshooting Reports Yes 

Product Features

System Monitoring

Alerts / Notifications Yes 
Antivirus Management No 
Data Backup / Recovery No 
Device Monitoring No 
Inventory Management No 
Patch Management No 
Policy-based Automation Yes 
Remote Monitoring No 
Reporting / Analytics Yes 
Risk Analysis No 
Server Monitoring Yes 
Service Configuration Management No 

Website Monitoring

Availability Testing Yes 
Event Logs No 
Event-Based Notifications Yes 
FTP Monitoring No 
Mail Server Monitoring No 
Maintenance Scheduling No 
Performance Metrics Yes 
Real Time Monitoring Yes 
Transaction Monitoring Yes 
Uptime Reporting Yes 

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