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Average Ratings 0 Ratings

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Description

You don't need to speak to the users in order to understand what they experienced (replays, behavior insights, etc.). End-2-end Transaction Insights (business, technology, etc). Poor user experience can be caused by issues with the interface design or technology. Germain UX identifies the root-cause and use cases of issues, down to user clicks and scenarios and technology (network requests, code, sql etc.). Ineffective business operations can be caused by a lack of training, poor organizational structure, and attrition. Germain UX identifies the main gaps and their root cause, in real-time, 24x7. Low conversion rates can be caused by a number of factors, including a crowded call center, a lack of expertise and difficulty finding information on a site. Germain UX can help identify actionable insights. A poor customer experience can be caused by a number of factors, including a product or service that is ineffective, lacked support, and difficult to find online material. Germain UX identifies these insights in real-time and 24x7.

Description

Kloudfuse is an observability platform powered by AI that efficiently scales while integrating various data sources, including metrics, logs, traces, events, and monitoring of digital experiences into a cohesive observability data lake. With support for more than 700 integrations, it facilitates seamless incorporation of both agent-based and open-source data without requiring any re-instrumentation, and it accommodates open query languages such as PromQL, LogQL, TraceQL, GraphQL, and SQL, while also allowing for the creation of custom workflows through notifications and webhooks. Organizations can easily deploy Kloudfuse within their Virtual Private Cloud (VPC) through a straightforward single-command installation and manage operations centrally using a control plane. The platform automatically collects and indexes telemetry data with smart facets, which helps deliver rapid search capabilities, context-aware alerts powered by machine learning, and service level objectives (SLOs) with minimized false positives. Users benefit from comprehensive visibility across the entire stack, enabling them to trace issues from user experience metrics and session replays all the way down to backend profiling, traces, and metrics, which makes troubleshooting more efficient. This holistic approach to observability ensures that teams can quickly identify and resolve code-level issues while maintaining a strong focus on enhancing user experience.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apache Solr Yes 
Elasticsearch Yes 
GraphQL No 
Oracle Application Testing Suite Yes 
Oracle Siebel CRM Yes 
PHP Fusion Yes 
SQL No 
Salesforce Yes 

Integrations

Apache Solr No 
Elasticsearch No 
GraphQL Yes 
Oracle Application Testing Suite No 
Oracle Siebel CRM No 
PHP Fusion No 
SQL Yes 
Salesforce No 

Pricing Details

$460 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Germain UX

Founded

2012

Country

United States

Website

germainux.com

Vendor Details

Company Name

Kloudfuse

Founded

2020

Country

United States

Website

www.kloudfuse.com

Product Features

Application Performance Monitoring (APM)

Baseline Manager Yes 
Diagnostic Tools Yes 
Full Transaction Diagnostics Yes 
Performance Control Yes 
Resource Management No 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

Business Process Management

Access Controls / Permissions Yes 
Alerts / Notifications Yes 
Business Process Automation Yes 
Business Rules Management Yes 
Collaboration Yes 
Process Change Tracking Yes 
Process Mapping Yes 
Process Modeling & Design No 
Visual Workflow Management Yes 

Data Analysis

Data Discovery Yes 
Data Visualization Yes 
High Volume Processing Yes 
Predictive Analytics Yes 
Regression Analysis Yes 
Sentiment Analysis No 
Statistical Modeling Yes 
Text Analytics Yes 

DevOps

Approval Workflow No 
Dashboard Yes 
KPIs Yes 
Policy Management No 
Portfolio Management No 
Prioritization Yes 
Release Management Yes 
Timeline Management Yes 
Troubleshooting Reports Yes 

Product Features

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools No 
Full Transaction Diagnostics No 
Performance Control No 
Resource Management No 
Root-Cause Diagnosis No 
Server Performance No 
Trace Individual Transactions No 

Log Management

Archiving No 
Audit Trails No 
Compliance Reporting No 
Consolidation No 
Data Visualization No 
Event Logs No 
Network Logs No 
Remediation No 
Syslogs No 
Thresholds No 
Web Logs No 

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