Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
You don't need to speak to the users in order to understand what they experienced (replays, behavior insights, etc.). End-2-end Transaction Insights (business, technology, etc). Poor user experience can be caused by issues with the interface design or technology. Germain UX identifies the root-cause and use cases of issues, down to user clicks and scenarios and technology (network requests, code, sql etc.). Ineffective business operations can be caused by a lack of training, poor organizational structure, and attrition. Germain UX identifies the main gaps and their root cause, in real-time, 24x7. Low conversion rates can be caused by a number of factors, including a crowded call center, a lack of expertise and difficulty finding information on a site. Germain UX can help identify actionable insights. A poor customer experience can be caused by a number of factors, including a product or service that is ineffective, lacked support, and difficult to find online material. Germain UX identifies these insights in real-time and 24x7.
Description
Kloudfuse is an observability platform powered by AI that efficiently scales while integrating various data sources, including metrics, logs, traces, events, and monitoring of digital experiences into a cohesive observability data lake. With support for more than 700 integrations, it facilitates seamless incorporation of both agent-based and open-source data without requiring any re-instrumentation, and it accommodates open query languages such as PromQL, LogQL, TraceQL, GraphQL, and SQL, while also allowing for the creation of custom workflows through notifications and webhooks. Organizations can easily deploy Kloudfuse within their Virtual Private Cloud (VPC) through a straightforward single-command installation and manage operations centrally using a control plane. The platform automatically collects and indexes telemetry data with smart facets, which helps deliver rapid search capabilities, context-aware alerts powered by machine learning, and service level objectives (SLOs) with minimized false positives. Users benefit from comprehensive visibility across the entire stack, enabling them to trace issues from user experience metrics and session replays all the way down to backend profiling, traces, and metrics, which makes troubleshooting more efficient. This holistic approach to observability ensures that teams can quickly identify and resolve code-level issues while maintaining a strong focus on enhancing user experience.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Apache Solr
Yes
Elasticsearch
Yes
GraphQL
No
Oracle Application Testing Suite
Yes
Oracle Siebel CRM
Yes
PHP Fusion
Yes
SQL
No
Salesforce
Yes
Integrations
Apache Solr
No
Elasticsearch
No
GraphQL
Yes
Oracle Application Testing Suite
No
Oracle Siebel CRM
No
PHP Fusion
No
SQL
Yes
Salesforce
No
Pricing Details
$460 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Germain UX
Founded
2012
Country
United States
Website
germainux.com
Vendor Details
Company Name
Kloudfuse
Founded
2020
Country
United States
Website
www.kloudfuse.com
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Yes
Diagnostic Tools
Yes
Full Transaction Diagnostics
Yes
Performance Control
Yes
Resource Management
No
Root-Cause Diagnosis
Yes
Server Performance
Yes
Trace Individual Transactions
Yes
Business Process Management
Access Controls / Permissions
Yes
Alerts / Notifications
Yes
Business Process Automation
Yes
Business Rules Management
Yes
Collaboration
Yes
Process Change Tracking
Yes
Process Mapping
Yes
Process Modeling & Design
No
Visual Workflow Management
Yes
Data Analysis
Data Discovery
Yes
Data Visualization
Yes
High Volume Processing
Yes
Predictive Analytics
Yes
Regression Analysis
Yes
Sentiment Analysis
No
Statistical Modeling
Yes
Text Analytics
Yes
DevOps
Approval Workflow
No
Dashboard
Yes
KPIs
Yes
Policy Management
No
Portfolio Management
No
Prioritization
Yes
Release Management
Yes
Timeline Management
Yes
Troubleshooting Reports
Yes
Product Features
Application Performance Monitoring (APM)
Baseline Manager
No
Diagnostic Tools
No
Full Transaction Diagnostics
No
Performance Control
No
Resource Management
No
Root-Cause Diagnosis
No
Server Performance
No
Trace Individual Transactions
No
Log Management
Archiving
No
Audit Trails
No
Compliance Reporting
No
Consolidation
No
Data Visualization
No
Event Logs
No
Network Logs
No
Remediation
No
Syslogs
No
Thresholds
No
Web Logs
No