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Description
You don't need to speak to the users in order to understand what they experienced (replays, behavior insights, etc.). End-2-end Transaction Insights (business, technology, etc). Poor user experience can be caused by issues with the interface design or technology. Germain UX identifies the root-cause and use cases of issues, down to user clicks and scenarios and technology (network requests, code, sql etc.). Ineffective business operations can be caused by a lack of training, poor organizational structure, and attrition. Germain UX identifies the main gaps and their root cause, in real-time, 24x7. Low conversion rates can be caused by a number of factors, including a crowded call center, a lack of expertise and difficulty finding information on a site. Germain UX can help identify actionable insights. A poor customer experience can be caused by a number of factors, including a product or service that is ineffective, lacked support, and difficult to find online material. Germain UX identifies these insights in real-time and 24x7.
Description
Overseeing various assets can become expensive, labor-intensive, and ineffective if you utilize inadequate asset management software. Manual processes and insufficient collaboration contribute to diminished productivity. Additionally, without a unified source of data, gaining valuable insights becomes nearly impossible. Organizations often find themselves responding to asset-related problems rather than taking proactive measures to mitigate them. Fragmented lifecycles caused by inconsistent software and hardware management further complicate the situation. Monitoring assets can be inefficient without real-time tracking solutions in place. Furthermore, relying on multiple vendors can lead to missed contractual obligations. Infraon Assets offers a comprehensive and user-friendly software for managing both IT and non-IT assets seamlessly. With this tool, you can swiftly optimize asset utilization and expenses, extend asset lifespans, and ensure compliance with established best practices. It enables you to monitor and manage any quantity of assets across various locations in real-time, providing a significant advantage. You also have the flexibility to select between agent-based or agentless deployment, making the transition smooth and hassle-free.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Apache Solr
Yes
Elasticsearch
Yes
Infraon Infinity
No
Oracle Application Testing Suite
Yes
Oracle Siebel CRM
Yes
PHP Fusion
Yes
Salesforce
Yes
Integrations
Apache Solr
No
Elasticsearch
No
Infraon Infinity
Yes
Oracle Application Testing Suite
No
Oracle Siebel CRM
No
PHP Fusion
No
Salesforce
No
Pricing Details
$460 per month
Free Trial
No
Free Version
No
Pricing Details
$136 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Germain UX
Founded
2012
Country
United States
Website
germainux.com
Vendor Details
Company Name
Infraon
Founded
2021
Country
United States
Website
infraon.io/asset-management-software.html
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Yes
Diagnostic Tools
Yes
Full Transaction Diagnostics
Yes
Performance Control
Yes
Resource Management
No
Root-Cause Diagnosis
Yes
Server Performance
Yes
Trace Individual Transactions
Yes
Business Process Management
Access Controls / Permissions
Yes
Alerts / Notifications
Yes
Business Process Automation
Yes
Business Rules Management
Yes
Collaboration
Yes
Process Change Tracking
Yes
Process Mapping
Yes
Process Modeling & Design
No
Visual Workflow Management
Yes
Data Analysis
Data Discovery
Yes
Data Visualization
Yes
High Volume Processing
Yes
Predictive Analytics
Yes
Regression Analysis
Yes
Sentiment Analysis
No
Statistical Modeling
Yes
Text Analytics
Yes
DevOps
Approval Workflow
No
Dashboard
Yes
KPIs
Yes
Policy Management
No
Portfolio Management
No
Prioritization
Yes
Release Management
Yes
Timeline Management
Yes
Troubleshooting Reports
Yes
Product Features
IT Asset Management
Asset Tracking
No
Audit Management
No
Compliance Management
No
Configuration Management
No
Contract/License Management
No
Cost Tracking
No
Depreciation Management
No
IT Service Management
No
Inventory Management
No
Maintenance Management
No
Procurement Management
No
Requisition Management
No
Supplier Management
No