Average Ratings 1 Rating

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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

You don't need to speak to the users in order to understand what they experienced (replays, behavior insights, etc.). End-2-end Transaction Insights (business, technology, etc). Poor user experience can be caused by issues with the interface design or technology. Germain UX identifies the root-cause and use cases of issues, down to user clicks and scenarios and technology (network requests, code, sql etc.). Ineffective business operations can be caused by a lack of training, poor organizational structure, and attrition. Germain UX identifies the main gaps and their root cause, in real-time, 24x7. Low conversion rates can be caused by a number of factors, including a crowded call center, a lack of expertise and difficulty finding information on a site. Germain UX can help identify actionable insights. A poor customer experience can be caused by a number of factors, including a product or service that is ineffective, lacked support, and difficult to find online material. Germain UX identifies these insights in real-time and 24x7.

Description

Overseeing various assets can become expensive, labor-intensive, and ineffective if you utilize inadequate asset management software. Manual processes and insufficient collaboration contribute to diminished productivity. Additionally, without a unified source of data, gaining valuable insights becomes nearly impossible. Organizations often find themselves responding to asset-related problems rather than taking proactive measures to mitigate them. Fragmented lifecycles caused by inconsistent software and hardware management further complicate the situation. Monitoring assets can be inefficient without real-time tracking solutions in place. Furthermore, relying on multiple vendors can lead to missed contractual obligations. Infraon Assets offers a comprehensive and user-friendly software for managing both IT and non-IT assets seamlessly. With this tool, you can swiftly optimize asset utilization and expenses, extend asset lifespans, and ensure compliance with established best practices. It enables you to monitor and manage any quantity of assets across various locations in real-time, providing a significant advantage. You also have the flexibility to select between agent-based or agentless deployment, making the transition smooth and hassle-free.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apache Solr Yes 
Elasticsearch Yes 
Infraon Infinity No 
Oracle Application Testing Suite Yes 
Oracle Siebel CRM Yes 
PHP Fusion Yes 
Salesforce Yes 

Integrations

Apache Solr No 
Elasticsearch No 
Infraon Infinity Yes 
Oracle Application Testing Suite No 
Oracle Siebel CRM No 
PHP Fusion No 
Salesforce No 

Pricing Details

$460 per month
Free Trial No 
Free Version No 

Pricing Details

$136 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Germain UX

Founded

2012

Country

United States

Website

germainux.com

Vendor Details

Company Name

Infraon

Founded

2021

Country

United States

Website

infraon.io/asset-management-software.html

Product Features

Application Performance Monitoring (APM)

Baseline Manager Yes 
Diagnostic Tools Yes 
Full Transaction Diagnostics Yes 
Performance Control Yes 
Resource Management No 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

Business Process Management

Access Controls / Permissions Yes 
Alerts / Notifications Yes 
Business Process Automation Yes 
Business Rules Management Yes 
Collaboration Yes 
Process Change Tracking Yes 
Process Mapping Yes 
Process Modeling & Design No 
Visual Workflow Management Yes 

Data Analysis

Data Discovery Yes 
Data Visualization Yes 
High Volume Processing Yes 
Predictive Analytics Yes 
Regression Analysis Yes 
Sentiment Analysis No 
Statistical Modeling Yes 
Text Analytics Yes 

DevOps

Approval Workflow No 
Dashboard Yes 
KPIs Yes 
Policy Management No 
Portfolio Management No 
Prioritization Yes 
Release Management Yes 
Timeline Management Yes 
Troubleshooting Reports Yes 

Product Features

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management No 
Inventory Management No 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

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