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Average Ratings 0 Ratings

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Description

You don't need to speak to the users in order to understand what they experienced (replays, behavior insights, etc.). End-2-end Transaction Insights (business, technology, etc). Poor user experience can be caused by issues with the interface design or technology. Germain UX identifies the root-cause and use cases of issues, down to user clicks and scenarios and technology (network requests, code, sql etc.). Ineffective business operations can be caused by a lack of training, poor organizational structure, and attrition. Germain UX identifies the main gaps and their root cause, in real-time, 24x7. Low conversion rates can be caused by a number of factors, including a crowded call center, a lack of expertise and difficulty finding information on a site. Germain UX can help identify actionable insights. A poor customer experience can be caused by a number of factors, including a product or service that is ineffective, lacked support, and difficult to find online material. Germain UX identifies these insights in real-time and 24x7.

Description

IT-Conductor is a service orchestration and automation platform that provides in-depth application performance management of SAP® ecosystems and infrastructure components, along with the following advanced features: - Integrated monitoring and automation framework supporting manual, triggered, or scheduled execution of jobs, tasks, and process workflows - Time-synchronized data for effective correlation, root-cause analysis, and analytics - Comprehensive metrics monitoring and reporting - Role-based dashboards for personalized insights - Highly flexible SAP Service Level Reporting - Seamless integration with SAPGUI

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Apache Solr Yes 
BigPanda No 
DERDACK Enterprise Alert No 
Elasticsearch Yes 
Jira Service Management No 
Microsoft Azure No 
Microsoft Teams No 
Oracle Application Testing Suite Yes 
Oracle Siebel CRM Yes 
PHP Fusion Yes 
SAP Ariba No 
SAP BusinessObjects Business Intelligence No 
SAP HANA No 
SAP NetWeaver No 
SUSE Cloud Application Platform No 
Salesforce Yes 
ServiceNow No 

Integrations

Amazon Web Services (AWS) Yes 
Apache Solr No 
BigPanda Yes 
DERDACK Enterprise Alert Yes 
Elasticsearch No 
Jira Service Management Yes 
Microsoft Azure Yes 
Microsoft Teams Yes 
Oracle Application Testing Suite No 
Oracle Siebel CRM No 
PHP Fusion No 
SAP Ariba Yes 
SAP BusinessObjects Business Intelligence Yes 
SAP HANA Yes 
SAP NetWeaver Yes 
SUSE Cloud Application Platform Yes 
Salesforce No 
ServiceNow Yes 

Pricing Details

$460 per month
Free Trial No 
Free Version No 

Pricing Details

$110/database/month
$220/system/month (Non-production)
$550/system/month (Production)

Visit our website to learn more, or contact us directly for a personalized quote tailored to your needs.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Germain UX

Founded

2012

Country

United States

Website

germainux.com

Vendor Details

Company Name

IT-Conductor

Founded

2014

Country

United States

Website

www.itconductor.com

Product Features

Application Performance Monitoring (APM)

Baseline Manager Yes 
Diagnostic Tools Yes 
Full Transaction Diagnostics Yes 
Performance Control Yes 
Resource Management No 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

Business Process Management

Access Controls / Permissions Yes 
Alerts / Notifications Yes 
Business Process Automation Yes 
Business Rules Management Yes 
Collaboration Yes 
Process Change Tracking Yes 
Process Mapping Yes 
Process Modeling & Design No 
Visual Workflow Management Yes 

Data Analysis

Data Discovery Yes 
Data Visualization Yes 
High Volume Processing Yes 
Predictive Analytics Yes 
Regression Analysis Yes 
Sentiment Analysis No 
Statistical Modeling Yes 
Text Analytics Yes 

DevOps

Approval Workflow No 
Dashboard Yes 
KPIs Yes 
Policy Management No 
Portfolio Management No 
Prioritization Yes 
Release Management Yes 
Timeline Management Yes 
Troubleshooting Reports Yes 

Product Features

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools Yes 
Full Transaction Diagnostics Yes 
Performance Control Yes 
Resource Management Yes 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

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