Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

You don't need to speak to the users in order to understand what they experienced (replays, behavior insights, etc.). End-2-end Transaction Insights (business, technology, etc). Poor user experience can be caused by issues with the interface design or technology. Germain UX identifies the root-cause and use cases of issues, down to user clicks and scenarios and technology (network requests, code, sql etc.). Ineffective business operations can be caused by a lack of training, poor organizational structure, and attrition. Germain UX identifies the main gaps and their root cause, in real-time, 24x7. Low conversion rates can be caused by a number of factors, including a crowded call center, a lack of expertise and difficulty finding information on a site. Germain UX can help identify actionable insights. A poor customer experience can be caused by a number of factors, including a product or service that is ineffective, lacked support, and difficult to find online material. Germain UX identifies these insights in real-time and 24x7.

Description

The Goliath Performance Monitor, equipped with advanced intelligence and automation, empowers IT professionals to predict, address, and document issues related to end-user experiences, no matter the location of IT workloads or users. It zeroes in on the three primary factors that typically trigger support tickets: initiating a logon, the logon procedure itself, and performance during sessions. This innovative technology aims to provide proactive alerts for potential end-user experience challenges before they arise, and if they do occur, it equips you with the necessary data for swift troubleshooting. Furthermore, it generates objective evidence through reports and historical metrics, ensuring there is tangible proof to substantiate corrective measures aimed at averting future complications. The Goliath Performance Monitor offers extensive and detailed visibility, enabling effective troubleshooting of VDI environments with the most thorough performance data at your disposal. Consequently, support teams and administrators can swiftly pinpoint the exact location of issues within the delivery infrastructure, thereby enhancing overall operational efficiency. This comprehensive approach not only resolves current challenges but also helps in fine-tuning systems for future stability.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon EC2
Apache Solr
Citrix Analytics
Elasticsearch
Microsoft 365
Microsoft Hyper-V
Microsoft Power BI
Omnissa Horizon 8
Oracle Application Testing Suite
Oracle Siebel CRM
PHP Fusion
Salesforce
Tableau
VMware Cloud
VMware vSphere

Integrations

Amazon EC2
Apache Solr
Citrix Analytics
Elasticsearch
Microsoft 365
Microsoft Hyper-V
Microsoft Power BI
Omnissa Horizon 8
Oracle Application Testing Suite
Oracle Siebel CRM
PHP Fusion
Salesforce
Tableau
VMware Cloud
VMware vSphere

Pricing Details

$460 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Germain UX

Founded

2012

Country

United States

Website

germainux.com

Vendor Details

Company Name

Goliath Technologies

Country

United States

Website

goliathtechnologies.com/software/goliath-performance-monitor/

Product Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Product Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Performance Testing

API Testing
Benchmarking
Cross Browser Testing
Debugging
Historical Reporting
Load Testing
Mobile Testing
Parallel Testing
Regression Testing
UI Testing
Web Testing

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Alternatives

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