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ease
features
design
support

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Description

Strategic and forward-thinking planning, more efficient call time allocations, adherence to service level agreements, proactive risk management, and continuous real-time monitoring are essential. Understanding market dynamics, fostering equitable sectors, boosting revenue, creating efficient visit schedules, and ensuring customer loyalty are key factors. GEOCONCEPT is at the forefront of your digital transformation journey. With nearly three decades of expertise, GEOCONCEPT stands out as the premier publisher-integrator of advanced geo-optimization software. In order to enhance its product range and promote the global reach of its solutions, GEOCONCEPT has developed a robust network of partners. The quality of services has consistently needed to be exceptional, and response times prompt. In today’s fast-paced environment, driven by a trend towards immediacy, customers are increasingly expecting quicker responses. The ability to select call times and receive real-time updates has become a standard expectation. This shift underscores the importance of adapting to evolving consumer demands in a competitive landscape.

Description

Recupra effectively bridges the revenue shortfalls that a front desk may overlook, addressing issues such as unfilled appointment slots, no-shows, and patients who have fallen out of treatment. The platform employs a series of specialized AI agents, each dedicated to a specific task. The Reminder Agent is tasked with verifying upcoming appointments and rescheduling them during calls. The Waitlist Agent identifies cancellations and reaches out to patients on the waitlist until the appointment is filled. The No-Show Agent contacts patients who failed to attend their appointments and assists in rebooking them. Meanwhile, the Reactivation Agent focuses on engaging patients who have not visited in a while. Additional agents are in place to manage intake, conduct follow-ups, and address routine administrative inquiries. Each agent integrates seamlessly with the clinic's existing Electronic Health Records (EHR), ensuring that all bookings are accurately reflected in the official calendar and that patient charts remain up-to-date. These agents communicate in a natural manner over the phone, adeptly handle objections, and transfer calls to human staff as needed for more complex interactions. Furthermore, Recupra adheres to HIPAA regulations and is willing to sign a Business Associate Agreement to ensure compliance. The pricing structure is based on outcomes, meaning clinics only incur costs when an agent successfully generates a booking, secures a confirmation, or recovers a missed visit, making it a cost-effective solution for healthcare providers. This innovative approach not only enhances operational efficiency but also significantly improves patient engagement and retention.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AdvancedMD No 
DrChrono No 
Healthie No 
Jane No 
Tebra No 
athenaOne No 

Integrations

AdvancedMD Yes 
DrChrono Yes 
Healthie Yes 
Jane Yes 
Tebra Yes 
athenaOne Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$5
Recupra charges per outcome. There is no platform fee, no setup fee, and no per seat licence. A clinic pays only when an agent produces a result: $5 per confirmed appointment (Reminder Agent), $3 per resolved request (Admin Agent), $20 per rebooking (Follow-Up Agent), $25 per slot filled (Waitlist Agent), $25 per recovered visit (No-Show Agent), $30 per booking (Intake Agent), and $40 per reactivated patient (Reactivation Agent). A clinic enables only the agents it wants.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

GEOCONCEPT

Founded

1990

Country

France

Website

en.geoconcept.com

Vendor Details

Company Name

Puppeteer AI

Founded

2023

Country

United States

Website

recupra.com

Product Features

GIS

3D Imagery Yes 
Census Data Integration Yes 
Color Coding Yes 
Geocoding Yes 
Image Exporting Yes 
Image Management Yes 
Internet Mapping Yes 
Interoperability Yes 
Labeling Yes 
Map Creation Yes 
Map Sharing Yes 
Near-Matching Yes 
Reverse Geocoding Yes 
Spatial Analysis Yes 

Product Features

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