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Description
With more than 15 years of experience in the IT services sector, we specialize in creating software applications and mobile apps for clients globally. Genesis stands out as a premier web design agency, renowned for crafting innovative and effective websites that truly embody your brand identity. Our expertise extends to IT consultancy, particularly for various domains within the IT sector, focusing on web applications. We provide comprehensive and feature-rich professional ecommerce solutions, covering every facet of your online shopping experience. Furthermore, we excel in developing highly interactive and engaging websites using the WordPress CMS, among other platforms. Our services also include assisting customers with domain name selection, registration, buying, selling, trading, and transferring. We implement search engine submission strategies to enhance the likelihood of achieving high rankings in search engine results pages. As a leading technology solutions provider with over 15 years in the industry, we are committed to delivering exceptional results for our clients worldwide. Our dedication to innovation and quality ensures that we remain at the forefront of the ever-evolving digital landscape.
Description
Pointel Configuration Management Solution is a thin-client application that gives you complete control over your Genesys environment. CMS immediately highlights any changes made to your Genesys configuration environment. It also includes a Genesys audit, import/export and snapshot/restore capabilities, as well as alerting capabilities. Pointel CMS automatically captures all changes in your contact center and presents the information graphically to help you quickly and easily understand any changes to your Genesys Configuration Management Environment. It is important to understand what changes have been made in your Genesys environment, and by whom. CMS audit reports include detailed information such as the name of the user that made the change, the date/time of the change, and both the current value and the previous value. It can also restore individual parameter/KVP levels changes or the entire application back at a given time.
API Access
Has API
API Access
Has API
Integrations
Genesys Cloud CX
Pointel DCCM
Pricing Details
$35 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Genesis Enterprises
Country
India
Website
genesis.in.net
Vendor Details
Company Name
Pointel
Founded
1999
Country
United States
Website
www.pointel.com/solutions/cms/
Product Features
Domain Name Registrars
DNS Service
Domain Parking
Domain Privacy
Email Hosting
Extended Expiration Protection
SSL Certificates
Web Hosting
Website Builder
Web Hosting
Cloud Hosting
DDOS Protection
Dedicated Hosting
Email Hosting
Managed Hosting
Multiple Datacenter Locations
Private SSL
SSD Storage
Server Backups
Shared Website Hosting
Unlimited Bandwidth Option
VPS
Website Builder
Website Builder
Auto Update
Content Import / Export
Drag & Drop
Invoices
Landing Pages / Web Forms
Newsletter Management
Online Booking
Online Store Builder
Pre-built Templates
Real Time Editing
SEO
Survey Builder
White Label
Product Features
Change Management
Approval Workflow
Audit Trail
Automated Notifications
Change Calendar
Change Planning
Compliance Management
Prioritization
Release Management
Task Management
Tracking & Reporting
Training Management
CMDB
Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping
