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features
design
support

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Write a Review

Description

Gamma offers voice, mobile, and connectivity solutions tailored for businesses of all sizes. Our network is exclusively business-focused, fully owned and operated by Gamma, ensuring that we can provide services with enhanced efficiency. Built from scratch, this network facilitates high levels of automation and a governance framework that guarantees exceptional platform security and service continuity. By utilizing Gamma’s award-winning UC products, companies can enhance productivity, improve agility, and foster greater collaboration. Our offerings include a range of services from messaging and video conferencing to instant conference capabilities, all designed to lower costs and simplify operations while simultaneously boosting employee engagement. As a prominent provider of Unified Communications as a Service (UCaaS) in the UK, Dutch, Spanish, and German markets, Gamma delivers communication solutions through a wide network of reliable channel partners as well as directly to customers. Our commitment to innovation and service excellence positions us as a trusted partner in navigating the evolving landscape of business communications.

Description

For astute IT and business professionals, modern communication methods are fundamentally cloud-based. With the emergence of fully remote teams, it's essential for virtual workers to be seamlessly connected, allowing for collaboration with all necessary tools for their tasks. Unified Communications as a Service (UCaaS) embodies this concept by providing reliable, cloud-hosted solutions that can be implemented more swiftly and at a lower cost than traditional on-premises alternatives. Offered by Windstream Enterprise, UCaaS unifies various enterprise communication methods, encompassing audio, video conferencing, messaging, and collaborative web capabilities. By merging these distinct tools, UCaaS significantly improves organizational workflows, boosts operational efficiency, and enhances overall productivity. Furthermore, when paired with Contact Center as a Service (CCaaS), it creates a robust solution for customer service, making it an invaluable asset for businesses aiming to optimize their communication strategies. This integration ultimately leads to a more agile and responsive organization, better equipped to meet the challenges of the modern marketplace.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AspenPLUS Yes 
Axis LMS Yes 
GPT-Image-1 Yes 
Hemi Yes 
Horizon Hosted Phone System Yes 
Microsoft Teams Yes 
Nomalys Yes 
The Thrive Platform Yes 
Windstream Enterprise CCaaS No 
Yeastar P-Series PBX System Yes 
iomart Yes 

Integrations

AspenPLUS No 
Axis LMS No 
GPT-Image-1 No 
Hemi No 
Horizon Hosted Phone System No 
Microsoft Teams No 
Nomalys No 
The Thrive Platform No 
Windstream Enterprise CCaaS Yes 
Yeastar P-Series PBX System No 
iomart No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Gamma Communications

Country

United Kingdom

Website

www.gamma.co.uk

Vendor Details

Company Name

Windstream Enterprise

Country

United States

Website

www.windstreamenterprise.com/products/ucaas/

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management Yes 
VoIP Yes 
Voice & Data Integration Yes 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Product Features

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Alternatives

Alternatives

Frontier UCaaS Reviews

Frontier UCaaS

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Soho66

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Windstream Enterprise CCaaS Reviews

Windstream Enterprise CCaaS

Windstream Enterprise