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features
design
support

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Write a Review

Description

Global 100 companies trust GRAX to enable them to: ✔ Maintain 100% Digital Chain of Custody ✔ Take ownership and control of all Salesforce backup and archive data ✔ Backup, archive, and recover multiple Salesforce Orgs ✔ Reduce storage costs and improve Org performance ✔ Reuse backup/archive data in analytics & reporting ✔ Track manually deleted data ✔ Bring historical Salesforce data into data warehouses ✔ Report on multiple orgs in tools like Tableau ✔ Improve global compliance and governance ✔ Make better predictions through reporting ✔ Answer business questions with their data Your Salesforce backup and archive data has strategic value. GRAX helps you maximize that value by letting you reuse your history to ADAPT FASTER.

Description

Quest Identity Recovery, previously called On Demand Recovery, is a SaaS-based backup and recovery solution for protecting Microsoft Entra ID, Active Directory, and Microsoft 365 identity environments. It is designed to extend an organization's on-premises Active Directory recovery strategy into cloud and hybrid identity infrastructure. Identity Recovery backs up Entra ID users, groups, attributes, policies, and other identity information, including objects and attributes that exist only in the cloud. Protected information can include roles, licenses, MFA data, group memberships, application attributes, users, applications, and devices. Difference reporting compares backups against live Active Directory and Entra ID environments to help administrators identify unwanted modifications, deletions, and other potentially harmful changes. Administrators can search for modified or deleted identity objects and selectively restore individual users, attributes, or cloud-only items rather than performing an unnecessarily broad recovery. Bulk recovery capabilities allow multiple Active Directory, Entra ID, and Microsoft 365 objects to be restored simultaneously without requiring PowerShell. The platform provides a centralized hybrid recovery dashboard that integrates with Quest Recovery Manager for Active Directory to coordinate recovery across on-premises and cloud directories. These capabilities can help organizations restore access following accidental deletions, malicious changes, identity incidents, and cloud disruptions while reducing downtime and user impact.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Entra ID No 
Microsoft Office 2021 No 
PowerShell No 
Salesforce Yes 

Integrations

Microsoft Entra ID Yes 
Microsoft Office 2021 Yes 
PowerShell Yes 
Salesforce No 

Pricing Details

$9,000/mo per Salesforce Org
Includes unlimited Salesforce users
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

GRAX

Founded

2018

Country

United States

Website

www.grax.com

Vendor Details

Company Name

Quest Software

Founded

1987

Country

United States

Website

www.quest.com/products/identity-recovery/entra-id-recovery

Product Features

Archiving

Access Control No 
Data Deduplication No 
Document Management Yes 
Email Archiving Yes 
Multimedia Archiving Yes 
Retention Management No 
Storage Management Yes 
Version Control Yes 
Web Archiving Yes 
eDiscovery No 

Backup

Backup Log Yes 
Backup Scheduling Yes 
Cloud Backup Yes 
Compression No 
Continuous Backup Yes 
Encryption Yes 
Incremental Backup Yes 
Local Server Options No 
Remote Server Options No 
Secure Data Storage Yes 
Web Access / Restoration Yes 

Business Continuity

Backup Log Yes 
Backup Scheduling Yes 
Compression No 
Continuous Backup Yes 
Encryption Yes 
Incremental Backup Yes 
Local Server Options No 
Multiple System Support Yes 
Remote Server Options No 
Secure Data Storage Yes 
Web Access / Restoration Yes 

Cloud Management

Access Control Yes 
Billing & Provisioning No 
Capacity Analytics Yes 
Cost Management No 
Demand Monitoring No 
Multi-Cloud Management Yes 
Performance Analytics No 
SLA Management No 
Supply Monitoring No 
Workflow Approval No 

Data Governance

Access Control Yes 
Data Discovery Yes 
Data Mapping No 
Data Profiling Yes 
Deletion Management Yes 
Email Management Yes 
Policy Management No 
Process Management No 
Roles Management Yes 
Storage Management Yes 

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